deduplication email and sms in Journey

[MarzenaRa]

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/campaigns/orchestrated-campaigns/...

Does this functionality work with email and SMS activity in Journeys? I cannot find this. This is important for me

[SatheeskannaK · Accepted solution]

@MarzenaRaDeduplication, a feature of Orchestrated campaigns in AJO, relies on a relational datastore for its capabilities and is not available for use in Journeys.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/campaigns/orchestrated-campaigns/...

[MarzenaRa]

@SatheeskannaK What My Administrator should do  -  I cannot see Orchestrated Campaign on my Sandbox.

[gengaipandi03]

it is license impact. so, you need to check with your CRM for the same. 

[SatheeskannaK]

@MarzenaRa 

• Verify AJO licensing on the following:

To access Campaign Orchestration, your license must include either the Journey Optimizer – Campaigns & Journeys or the Journey Optimizer - Campaigns package. Contact your Adobe representative to confirm your license and update if needed.

Learn more about the Campaign Orchestration licensing model in Adobe Journey Optimizer product description.

• If you've a license, then setup the following (Look for orchestrated campaign resource) permissions to access the campaign orchestration.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/access-control/high-low-permissio...