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SOLVED

Configuring conditional SMS delivery Audience Manager traits

Hello Team,

We are working on a requirement where SMS messages should only be sent to users who meet multiple real-time criteria for example qualifying for a high-value audience in AAM, having a verified phone number, and not having opted out in the last 10 days etc.

Is there a way to combine AAM traits with real-time profile attributes to trigger or suppress SMS actions?

Topics

Audience Manager Journey Optimizer

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Correct answer by

@AnkitJasani29 Have you thought about an AAM source connection in AEP to import the segments and traits for orchestrating the SMS journey?

https://experienceleague.adobe.com/en/docs/experience-platform/sources/ui-tutorials/create/adobe-app...

Thanks, Sathees

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Correct answer by

@AnkitJasani29 Have you thought about an AAM source connection in AEP to import the segments and traits for orchestrating the SMS journey?

https://experienceleague.adobe.com/en/docs/experience-platform/sources/ui-tutorials/create/adobe-app...

Thanks, Sathees

220

0

Jump to reply

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