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SOLVED

Access channel body in Custom Action

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Level 5

Is is possible to access the Title and Body of a push in a Custom Action? I can't find a kind of metadata of the push to use in CA

 

Silvio6_0-1757704221972.png

 

Thanks.

1 Accepted Solution

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Correct answer by
Community Advisor

@Silvio6 In order to access the message metadata within a custom action, it is needed that this information is incorporated into the journey context variables and profile attributes. Without this inclusion, retrieving the message metadata becomes impractical.

Thanks, Sathees

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Correct answer by
Community Advisor

@Silvio6 In order to access the message metadata within a custom action, it is needed that this information is incorporated into the journey context variables and profile attributes. Without this inclusion, retrieving the message metadata becomes impractical.

Thanks, Sathees

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Employee Advisor

hi @Silvio6 Custom actions do not have access to out-of-the-box message metadata from other actions. All parameters need to be explicitly passed as part of the event or data source. You may want  to store in input event or profile, reference it in both push and custom action
(Get started with actions – Experience League)