Topic: Work Performance Indicator: Capacity

Hello everyone, Wanted to raise a question on capacity and how to measure it. We are researching different layers of capacity and landed at the following three - individual person capacity, role/skillset capacity and team capacity.And while measurement may sound simple at a glance, we noticed that m...

We’re looking for the best way to report out on our billability % last month by job role. Inputs into the calculation would be actual hours (timesheet data) divided by net capacity (a.k.a. available hours = normal schedule minus PTO)

Does anyone have experience breaking out their Ad-Hoc hours vs. Plan Hours projects? I am currently using the Resource Planner to calculate available hours vs. Planned hours. However, it does not tell the full story. I would like to see out of the "Planned Hours", how many were "ad-hoc" hours? Do I ...