Adobe Experience Platform

Hello everyone,I am currently trying to understand how schema relationships work in Adobe Experience Platform. Specifically, I am looking at the example involving Loyalty Members (Profile class) and Hotels (Reference schema).My Scenario: I have established a relationship where the "Loyalty Members" schema (Source) points to the "Hotels" schema (Reference) via a preferredHotel field. Both schemas are enabled for Profile. I want to create an audience to segment all hotels where petsAllowed is True. My Question: When I export this audience to a Destination, can I export the attributes of the Loyalty Member profiles (likepersonalEmail.address or name) that are linked to those qualified hotels?If this is possible, how should I configure the Mapping in the Destination to ensure the Profile data is sent even though the segment criteria are based on the Reference Schema?References: Documentation Tutorial: Define a Relationship Between Two Schemas Using the Schema Editor | Adobe Experience

Hi,Has anyone experienced issues with mobile SDK events on iOS version >26.2?We are facing cases where events reach AEP for devices with version 26.2 or older, but not for newer versions in the same use case

I am getting this error when sending an audience to the TikTok Destination within AEP. Any suggestions?  {"message":"externalAudienceId could not be parsed","code":"500 INTERNAL_SERVER_ERROR"}

Hi All We are facing a challenge in capturing the correct ECID value in one of the custom eVar (v23). But because of the CSP policies on the platform the ECID is not available on the client when the rule  trigger hence name of the data element as a string is being passed like %ECID% in eVar23. To get this fixed and replace %ECID% with an empty string , I am using this expression in data stream as iif(content.xdm._experience.analytics.customDimensions.eVars.eVar23 == '%ECID%', '', _experience.analytics.customDimensions.eVars.eVar23)But still getting the same string (%ECID%) in v23 and causing a failed batch in AEP Dataset.Any advice or suggestion to get this addressed is appreciated. Thank you.

Hi AEP Community,I’m doing a POC, ingesting Experience Event data and Individual Profile data, into Adobe Experience Platform and I’m seeing this behavior: Data Lake ingestion works (5 records appear) Real-Time Customer Profile shows 0 records / 0 identity matches Here’s my setup: (Please note all are dummy data).Sample Dummy Profile Schema Payload:{ "_object": { "StCd": "CA", "CNUM": "1125" }, "_id": "/uri-reference", "personID": "Sample value"} Primary Identity: CNUM Namespace: CNUM Sample Dummy Event Schema Payload:{ "_object": { "EnEvenObj": { "CNUM": "1125", "Type": "Dep", "EventDate": "2026-02-20T20:20:39+00:00" } }, "eventType": "adve.comp", "timestamp": "2026-02-20T20:20:39+00:00", "identityMap": { "key": [ { "id": "Sample value", "authenticatedState": "ambiguous", "primary": false } ] }}Observations: Namespace and Primary Identity are defined in both schemas Data was ingested after Profile was enab

Hi all,We are using AEP B2B and Marketo as marketing automation which sends out the emails. We have the marketo person, marketo activity etc as AEP data source.We are receiving every click/ open etc events in the marketo activity source. Now we need to find the content which generated the marketo event. Can someone please shed some light on this, I am not able to find any column related to parameter and not sure if I am missing something here

Could you please clarify whether merge policies (such as Dataset Precedence and Timestamp Ordered) are applicable to Account profiles in B2B implementations, similar to how they are applied for customer/person profiles in Adobe Experience Platform?Specifically, I would like to understand if merge policies control how data is prioritized or combined when multiple datasets contribute attributes to the same Account profile, just like they do for customer profiles.Any clarification or documentation reference would be greatly appreciated.

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Hi Team,We have successfully ingested data into the B2B Account and B2B Person datasets, and the profiles are visible in the Profile Store as expected. The profiles for these entities have been verified in the Profile UI and appear to be correct.However, after ingesting data into the B2B Account–Person Relationship dataset, we are unable to see the corresponding Account–Person relationship reflected in the Profile Store.For the relationship mapping, we followed the Adobe documentation provided in the link below:https://experienceleague.adobe.com/en/docs/experience-platform/sources/connectors/adobe-applications/mapping/salesforce#account-contact-relationBelow are the dataset details used in this implementation:Datasets: B2B Account_IM_Dataset B2BLead_IM_Dataset B2BContact_IM_Dataset B2B Account Person Relation_IM_Dataset Environment Details: Sandbox: aepenablementfy26 Environment Type: Development Region: VA7 Although the data ingestion for the Account–Person Relationship data

Background:Working with AEP and connected tools like CJA and AJO for a while now, one thing has become painfully obvious lately: the lack of a useful documentation of the client setup. There may be great yet unofficial community tools out there, but let's be honest, in many cases people using the system may not have the required setup like programming languages (Python or NodeJS) to generate the documentation for themselves, so might require a developer to support them. What I am trying to say is:The Adobe tools are powerful and highly complex to set up, and creating and maintaining client-specific documentation on that is cannot possibly be a manual task. This is surely not sustainable. What I would like to pitch is:We need a Documentation section built into the UI AEP and connected tools, that lets you generate an ad-hoc, standardized documentation as downloadable Excel workbook.This you can then either keep in AEP to be accessible for everyone with access, or decide to download and

After sending incremental data to destination platforms (based on the referenced use case), we need to regularly delete the previous day’s batches from the destination dataset table. To automate this process, we explored the available API options, but it appears that the Batch Deletion API is deprecated.Could anyone confirm whether there is any supported method to programmatically delete batches?(Using the UI is not feasible since this needs to be fully automated.)Approaches We Explored but Could Not use:Deleting Records via Data Lifecycle Management - This does not work because the dataset is not Profile-enabled, so there is no primary identifier available to target records and we don’t want to make it enabled as well just to create duplicates in the profile store. Data Retention Policy - Retention policies apply only to event datasets, so they cannot be used for this dataset type.  

Dear community from abroad of USA.For accountant reasons we need a 2026 Certificate of residency of ADOBE INC, usualy published on the company site. I would like to make a subscription. I found here the 2024 Certificate. It is issued by Department of Treasury Philadelphia. for taxplayer Adobe INC. The main text is: “I certify that the above-named corporation is a USA corporation, and a resident of USA for purposes of US taxation. “Can you please direct me how to obtain one ? The virtual assistant dosn’t understand my issue :). 

Hi all,I am using “Event grouping using session storage” feature to track activity map links in Adobe Analytics using Web SDK. (As shown below) For my Adobe Target and Adobe Analytics setup, I am using 2 send events on every page load.eventType:- decisioning.propositionFetch and "renderDecisions": true eventType :- Web Webpagedetails Page Views and "personalization": {     "defaultPersonalizationEnabled": false,     "includeRenderedPropositions": true   } so that the display event is sent for A4T purpose along with AdobeAnalytics variables (eVars, props and events).Due to this behavior, Activity Map details are getting attached on decisioning.propositionFetch server call on the subsequent page and not available in Adobe Analytics reporting. Is there any way to make the Activity Map to attach on to subsequent page view server call? I don’t want to use “No event grouping” as it increases server call usage.Thanks in advance!

Hi Team,We have three different data sources. One of them is Marketo. When Marketo deletes a record, we only see the isDeleted flag in the Data Lake, but the deletion is not reflected in the Profile Store.If the same profile later arrives from Source 2 or Source 3, it still qualifies for the segment and gets pushed back to Marketo through the Marketo Engage Destination Connector.Is there a way to prevent such deleted records from syncing back to Marketo again?Thanks in advance!

Currently, the Google Cloud Storage source does not allow a resursive flag that requires extensive API operations for something that should be handled via a simple checkbox.Instead, the UI only allows importing single files and you will have to dig down to the parent folder level to be able to even see a preview of the contained data files.Pretty please, can this be added?just something that adds a params.recursive: true to the POST https://platform.adobe.io/data/foundation/flowservice/sourceConnections payload, should hopefully be as simple as that (fair enough, the UI will have to be able to dig down by itself to find the first file in the folder structure.But something as essential as this would be of great benefit for everyone using the GCS source connector.Thanks! 

Hi,Can we use lookup attributes in audience criteria? I am looking for support around using the Lookup class in Audience criteria. We’re validating our RTCDP modeling approach for campaign eligibility and would appreciate architectural confirmation. We were asked last minute to include divisionNumber in an audience eligibility which is apart of the lookup schema and dataset in dev sandbox.Current setup:Profile schema (XDM Individual Profile) identities: accountID, urlAccNameCard Lookup dataset contains divNoLogo (Division Number + Logo)Division Number = first 3 digits of divNoLogo (fixed length, 3 digits)Card Lookup does not contain accountID Card Lookup was previously profile enabled Requirement: segment based on Division NumberQuestion:Given that Card Lookup is not keyed by accountID, is Adobe’s recommended pattern to:1. Materialize divNoLogo (or derived divisionNumber) onto the Profile store via a profile enabled enrichment dataset keyed by accountID, and segment directly on the Pro

Dear community memebers,I’m sharing here a pretty odd experience we are facing with a specific data model passed through CSV files.The time-based dataset should import SFMC customer interactions with some columns mapped in SFMC data model as boolean but in numers (0 / 1).The oddity comes after the mapping of the original column to our XDM attribute, which is set as integer.After launching the import of simple test files, these attributes are not filled at all, as if there are no values in the source files. This is something we never faced, and a different column in the file mapped as number, is correctly populated.Any thoughts?

In this post, we’ll cover how Session Management in Data Distiller helps administrators monitor concurrent Query Editor sessions across sandboxes and free up capacity when sessions are left open.Please note: This feature is available in limited capability during March 2026 and will be available to everyone by the end of March 2026. Access and PermissionsSession management is available only to organizations with Data Distiller entitlements. To view and end sessions, you must have the Manage Query Session permission. This feature is intended for administrators to end user session when it’s no longer in use. Viewing Active SessionsGo to Queries in the left navigation, then open the Admin tab to view the Session Management table. The table updates in real time and lists all active and inactive sessions across sandboxes. Session Status and Idle TimeUse these fields to decide whether a session can be safely ended: Session status: Inactive sessions can be ended; Active sessions (running a que

Hi! Greetings for the day. We are implementing CJA for a leading Healthcare client. We are currently in the discovery phase, where we propose that they start with the CNAME approach using the Web SDK. Given that the CNAME approach is also not full-proof with browsers like Safari, they also want us to explore the Edge Network API for a future-ready implementation. They don't have CDP, and for now, they will only be sending web events (website interactions)-related data to AEP. What I understood is that the API is useful for environments that do not support Web or Mobile SDK, but we can deploy the Web SDK JS on their website. They are considering the advantage of a secure and authenticated way to send sensitive data to the platform via the API, but they only have the website/clickstream data at the moment, which I believe will go through the unauthenticated endpoint (or can we use the authenticated endpoint here?). I believe sending events data for 1000s of website users via the API is n

Use this thread to ask any questions related to the Experience League LIVE session titled, "Adobe Experience Platform Agents for Improved Marketing Efficiency and Better Business outcomes." Experts are monitoring this thread to ensure your questions are answered. Thanks and we hope to hear from you!

Hi, I am having a field which is present in the Union schema and it has values for a number of records. I can see it all right in the profile:Profile/Browsein Union Schema:Union SchemaBut if I run this query on the profile snapshot:SELECT to_json(_myTenantName)FROM profile_snapshot_export_66aefd28_7113_489a_a40f_b7fa9efe34e5 AS pWHERE p._deloittellpcanada.partyIdentifier.CID= '111613'I get this - no SuppressionID_List:Any idea why is that and how can I get all fields into the Profile Snapshot?

Hello,I am currently setting up a source flow from Salesforce CRM. I am following this guide to filter ingestion. https://experienceleague.adobe.com/en/docs/experience-platform/sources/api-tutorials/filter#specify-filtering-conditions-for-ingestion I get an error message when the flow runs. The API request to Salesforce failed. Request Url: /services/data/v59.0/query?q=SELECT+FirstName+FROM+Contact+WHERE+`FirstName`+LIKE+'Ell%25'+AND+(LastModifiedDate+<+2026-03-04T04%3a45%3a00Z), Status Code: BadRequest, Error message: [{"message":"\nSELECT FirstName FROM Contact WHERE `FirstName` LIKE 'Ell%' AND (LastModifiedDate\n ^\nERROR at Row:1:Column:36\nunexpected token: '`'","errorCode":"MALFORMED_QUERY"}] This error message could be because of the ` character used in the query. `FirstName`Salesforce does not accept ` characters.The connection spec for Salesforce accepts filters but seems to have the "columnNameEscapeChar" set to ` which is probably not correct?  ```"filterAtSource": {