Adobe Experience Platform

Hi ​@Community I am working on activating qualified audiences to an SFTP destination in Adobe Experience Platform.We are seeing an issue where some profiles that have already exited the segment are still being sent in the SFTP export and misses the realized ones.Current setupAudience qualification / segment evaluation happens at 8:45 PM IST Export for same Audience is configured at: After segment evaluation to the SFTP server 10:30 PM IST 11:30 PM IST What we are observingThe 1st and 2nd exports look the same In these exports, 1–5 profiles out of around 100 sometimes appear even though they have already exited the segment The 3rd export at 11:30 PM IST contains the correct and additional data all are in realized state. ImpactBecause of this issue, the same profile  (1-5) is being sent again on the next day. My questionI expected the export job to run only after segment evaluation is completed. In the AEP UI, it looks like the evaluation finishes first and then the export starts.Could

Hello, Can anyone help me with the intended use of being able to map segment membership in the destination out of the box mapping tool? segmentMembership.ups I am attempting to map a master audience to a destination and use ECN segment membership from other audiences to derive an attribute. I do not want to map the audiences I need segment membership from to the destination.  Can anyone tell me How can I use segmentmembership.ups in destination mapping? Solutions for mapping segment membership from other audiences into a calculated field where the audience is not published to the destinationThank you!

Hello Guys, We have oneTrust implemented with one of our client and By default we have “Pending” as Default Consent in WebSDK Extension within Launch. Now, Within one of the Rule, we check whether C0002 is added to OneTrustActiveGroups object and then accordingly we either opt-in or OptOut.  Below is the custom code written for the same:(function () {  if (typeof window.alloy !== "function") {    console.warn("Adobe Web SDK (alloy) not available");    return;  }  var groups = String(window.OnetrustActiveGroups)    .split(",")    .map(function (s) { return s.trim(); })    .filter(Boolean);  var allowed = groups.includes("C0002");  window.alloy("setConsent", {    consent: [{      standard: "Adobe",      version: "2.0",      value: {        collect: { val: allowed ? "y" : "n" }      }    }]  }).then(function () {    console.log("Adobe consent set to:", allowed ? "IN" : "OUT");  });})(); Now how do we handle pending interact calls with this scenario since when user is accepting the cookies

We are seeing more clients asking about progressive modernization instead of full replatforming.In several Adobe Commerce projects, the discussion is no longer only about storefront replacement, but also about how Adobe Experience Platform (AEP), App Builder, and event-driven architecture can coexist with existing PaaS implementations.Some common questions we are evaluating internally:How are teams introducing AEP capabilities without disrupting current Commerce operations? Are you using App Builder primarily for integrations, custom APIs, or operational workflows? What are the biggest architectural challenges during phased modernization? How are you handling legacy custom modules during transition planning? Are clients already preparing for ACCS readiness through composable services?Would love to hear how other teams are approaching:phased migration strategy event-driven integrations operational governance data synchronization patterns AEP adoption challengesInterested in learning fro

Hi Everyone,We have following set up.Marketo Measure, AEP - on one organization Marketo Engage - On another organization due to organizational policies so we can’t use Native integration.We are trying to integrate datasets from Marketo Engage to Measure via AEP by importing the datasets and then sending them over to Measure. We don’t have any errors in dataflows. However, when we are looking at data in Measure, Email clicks are completely unattributed causing attribution scores to drop drastically.Does anyone here has similar setup and has been able to achieve this configuration successfully?​@nloportoAny help/guidance or thoughts welcome!Best,Isha

If scheduled batch data ingestion fails is there a way to schedule an email notification?

📣 Calling all CJA Hiring Managers 📣Are you hiring for Customer Journey Analytics talent? Adobe is hosting a special virtual career fair designed to connect hiring managers with emerging professionals who have already built a solid hands-on foundation of Adobe Customer Journey Analytics and have become AJO certified.Taking place on October 1, this virtual event will feature students from San Jose State University and the University of Virginia who have completed an Adobe CXO Bootcamp focused on CJA. These students have also completed the CJA Professional-level course AND earned their Adobe certification—making this an exclusive opportunity to meet candidates who are already developing job-ready Adobe Experience Cloud skills.If you’re hiring for an entry-level role or internship where CJA knowledge would make an immediate impact, this career fair is a great way to discover motivated, certified talent and support the next generation of Adobe practitioners.Interested in participating or

I am new to working with Captivate 13.1.  Previously worked with Captivate Classic.  I am not able to regenerate AI text to speech using new voices for testing and review purposes.  I have tried to follow the online help instructions, but the images on the help instructions are from a version prior to Captivate 13.  What are the steps to regenerate AI text to speech audio using an existing narration script?Link to Adobe Captivate help:Add and edit audio in Adobe Captivate | Captivate Category selected below as a best guess Thank you in advance

What’s the reason of considering evaluation job in some scenarios if the usable fresh data will be after the export job?

Hi Community,I created an audience in Adobe Experience Platform using the following rule:“Country Code equals IN OR SG OR AU”. During audience creation, the estimated profile count showed 3 profiles. After publishing the audience, the audience details page shows Qualified Audience Size = 0.The audience is configured with:Evaluation Method: Batch Lifecycle State: PublishedIs this expected behavior for batch audiences? How long does it typically take for qualified profiles to appear after publishing?Thanks in advance!

I created a custom code for Identity Namespace in Web SDK. However it totally do not work. It do not return any errors - it treats my Data Element as STRING ( :D )JS code is super simple - do not return any error in console in browser. Have you tried implementing Identity Namespace as a Data Element and it worked?  

 Hi Community,We're working on a use case where we need to expose ExperienceEvent data tied to a profile to a destination, specifically Adobe Campaign Classic for use in email personalization (e.g. last product viewed, last purchase details, recent browsing behavior).We understand that standard Audience Activation to ACC only exports Profile attributes and Audience membership, and that raw ExperienceEvents are not part of the activation payload.Is there a supported, native way in AEP to expose ExperienceEvent data tied to a profile to a destination (ACC or otherwise)? Or does this always require an intermediary step such as Computed Attributes, Query Service derived datasets, or a custom pipeline via ADLS/SFTP?Our current stack:AEP (Real-Time CDP) Adobe Campaign Classic as destination Azure Data Lake Storage as intermediaryAny guidance, documentation pointers, or patterns from real implementations would be greatly appreciated. Thanks!

I would like to know whether AEP allows us to edit or update the description of an existing schema. Are there any limitations when modifying schema details after creation.

What are the impacts of changing a Primary Identity after profiles have already been stitched in AEP?

Hi Team,   I am new to adobe Experience Platform Could  someone please explain the basic steps to create an audience in AEP?Thank you

We have a web events data schema used for our website events. Customer AI is not working because we need a primary identifier to be added to the schema. Where in the schema should we add the primary identifier? We intend to add CRM ID in this schema but would like to know exactly where to add it because it’s quite extensive. 

We have a Google DV360 Destination. Whenever an Audience is activated to this Destination, we’ve noticed that there is no mapping step. What data from AEP is actually being shared from AEP to the Destination? Our understanding is that no PII is shared with a DV360 Destination.We have multiple identifiers set up in AEP. Our CRM ID is set up as the Primary identity. This ID will only have a value for clients. Prospects will not have a CRM ID. Subscriber Key is another unique identifier. GAID, which is derived from the _ga cookie, a Google Analytics first-party cookie. We do NOT have Apple's IDFA or Google's GAID set up.We don't believe any hashed email IDs are being shared. Again, there is no mapping step that shows email addresses mapping. We also don't believe Phone Numbers are being shared for the same reason.We don't have Adobe Audience Manager device identifier (AAM UUID) set up in the platform.

Hello everyone, Good Morning. I have worked on Adobe reporting API previously and currently exploring the CJA API to extract data from Adobe workspaces I have created a project in console and adding CJA API to it and was able to establish a connection and can see data views via the /data/dataviews end point. However the subsequent calls via /data/dataviews/{dataview_id}/dimensions end point are failing with API error 403027 . The solution mentioned is to add AEP API into the project. Can some one explain me the dependency of AEP API for the same. Thanks in advance

Web SDK sends to AEP such an event automatically:decisioning.propositionDisplayWhat is the easiest way to enrich such an event with Activity Name from Target?

Hello Community,I am preparing to kick-start my journey as an Adobe Experience Platform Analyst. With an analytical mindset and enterprise IT experience, I am drawn to how AEP solves complex data integration, segmentation, and omnichannel activation at scale.To accelerate my growth, I am looking for ways to gain practical exposure: Mentorship & Guidance: Any advice on the ideal roadmap for Adobe certifications (such as the AEP Qualified/Certified Expert paths). Hands-on Exposure: Open to volunteer work, entry-level internships, or shadowing practitioners on implementation use cases. Key Resources: Recommendations on community repos, labs, or documentation beyond standard Experience League tutorials. If you are open to connecting or have advice on where a newcomer should focus their first 90 days, please feel free to drop a comment or reach out directly. Looking forward to learning from this incredible community!

Hi All -Looking for some advice regarding an activation issue to Meta destination in AEP. Does anyone know if sending two email source fields mapped to the same target “email” within the mapping causes any issues? We are seeing lower than expected match rates and trying to figure out if this is the root cause? I.e. is there a collision between the two? 

Most orgs running AEMaaCS at scale eventually split into a Platform team (Cloud Manager, pipelines, environment governance) and one or more Product teams (business logic, content). This split is healthy in principle, but in practice it creates constant friction around anything that touches deployment, migrations, bulk content transforms, scripted rule changes, because ownership of “who ships this” isn’t architecturally defined, so it gets negotiated project-by-project.I want to propose a pattern that’s worked well for us and ask whether others have converged on something similar (or better):The core idea: instead of arguing jurisdiction over a piece of work, split the artifact so each team owns a layer they already have legitimate authority over.Platform team owns the engine, a generic, reusable OSGi service deployed once via the standard Cloud Manager pipeline. It knows how to execute a class of change (e.g. template transformation, bulk property migration) but contains no business-sp