Identity Namespace & Batch Journey | Community
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Michael_Soprano
Level 10
July 20, 2026
Question

Identity Namespace & Batch Journey

  • July 20, 2026
  • 1 reply
  • 10 views

I need to configure that some Identity Namespaces be unique in Identity Service:

  1. IdentityA - entity 1
  2. IdentityB - entity 2
  3. IdentityC - entity 3 

Additionally I need to configure the priorities. That is in the description of the priorities:

Segmentation service: For each merged profile, segment memberships are recorded under the identity with the highest namespace priority.

  1. Lets assume that some customer has both IdenityA and IdentityB. However IdentityA has a higher priority. 
  1. I configure the audience and different people fall into that audience (some has IdentityA, some has IdentityB and some has both). 
  1. However when I create batch journey I need to choose the namespace.

Does the people which fall into the audience which has IdentityB fall into that journey if they do not have IdentityA and IdentityA is the core namespace for that journey? 

1 reply

DavidKangni
Community Advisor
Community Advisor
July 20, 2026

@Michael_Soprano 

the profiles will be discarded because they had a missing identity for the required namespace.

David Kangni