How can we retrieve tntIDs for all users from Adobe Target? | Community
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srikoll
Level 2
May 12, 2020
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How can we retrieve tntIDs for all users from Adobe Target?

  • May 12, 2020
  • 3 replies
  • 6746 views

Hi,

 

We’re trying to extract all tntIDs for users from Adobe. Once this information is received, we intend to append additional customer attributes data and upload to target to create custom audiences.

 

Given this case, can someone advise on how to retrieve all tnt IDs?

 

Regards,

Sri

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    Best answer by Tanvi_Agarwal_

    Hello @srikoll !

     

    TntIDs of Target is assigned to a user only during his session and may change on frequent visits. Having said that there is no way to download a list of TnT IDs from Target. 

     

    However as @evidana mentioned, I would also suggest to use mbox3rdpartyID or Customer ID to recognize the logged in users and syncronize them with experience cloud visitor ID

     

    But if you are willing to target returning visitors without logging in, you can create an audience with "returning Visitors"

     

    Hope that helps!

    3 replies

    E
    Community Advisor
    evidanaCommunity Advisor
    Community Advisor
    May 12, 2020

    Maybe an Adobe employee would know how to get that information. You could always try and log that information through the order mbox solution:

     

    https://docs.adobe.com/content/help/en/target/using/implement-target/client-side/mbox-implement/orderconfirm-create.html

     

    The idea would be to create an orderId that was some combination timestamp and the tnt id from the mbox cookie. Not going to be much fun if you have a lot of users though. Would highly recommend implementing the mboxthirdpartyid solution where you have a unique id per customer.

      Tanvi_Agarwal_
      Adobe Employee
      Tanvi_Agarwal_Adobe EmployeeAccepted solution
      Adobe Employee
      May 20, 2020

      Hello @srikoll !

       

      TntIDs of Target is assigned to a user only during his session and may change on frequent visits. Having said that there is no way to download a list of TnT IDs from Target. 

       

      However as @evidana mentioned, I would also suggest to use mbox3rdpartyID or Customer ID to recognize the logged in users and syncronize them with experience cloud visitor ID

       

      But if you are willing to target returning visitors without logging in, you can create an audience with "returning Visitors"

       

      Hope that helps!

        K
        Adobe Employee
        karandhawanAdobe Employee
        Adobe Employee
        May 20, 2020

        @srikoll The tntId is the primary identifier in Target for a user. 

        You could check the delivery APIs to see of you get some information around this https://developers.adobetarget.com/api/delivery-api/

         

        Regards,

        Karan

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