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Adobe Target flicker issue spite of Adding the Prehiding Code on the site.

balakrishnad200
Level 4
Level 4

Hi All,

 

Can someone please help me how to stop the flickering issue? Website has Flikering in spite of Adding the Prehiding Code on the site.

 

Help is highly apprechiated !

 

Thanks,

Balakrishna

8 Replies
shelly-goel
Community Advisor
Community Advisor

@balakrishnad200  Please provide more details around your implementation. Since you've mentioned you've added pre-hiding code, I'm assuming you're loading at.js asynchronously. Is it directly embedded on the page or via tag manager (sync or async)? Pre-hiding code should be placed as high as possible in the header tag and at.js/ tag manager immediately after it. If you have data layer, it would come before pre-hiding snippet.

balakrishnad200
Level 4
Level 4

Hi Goel,

 

Since you've mentioned you've added pre-hiding code, I'm assuming you're loading at.js asynchronously. - Yes

 

Is it directly embedded on the page or via tag manager (sync or async)? - The code is placed on the page before the Launch code and dataLayer on the site is above Launch and prehiding code. 

Pre-hiding code should be placed as high as possible in the header tag and at.js/ tag manager immediately after it. If you have data layer, it would come before pre-hiding snippet. Ex: 1)  dataLayer 2) PrehidingScript and Adobe Launch

 

Thanks,

Balakrishna.D

shelly-goel
Community Advisor
Community Advisor
Okay, please also confirm launch script is loaded asynchronously and body hiding is disabled in Load Target rule in Launch
balakrishnad200
Level 4
Level 4

Hi Goel,

Yes, Launch script is loading asynchronously and I haven't disabled body hiding in the Target Rule. I'm attaching the screenshot you want me to make those changes in the rule would help.targetflicker.PNG

 

Thanks,

BK

 

 

balakrishnad200
Level 4
Level 4
Hi Goel, I have disabled the body hiding flickering has been stopped but I could notice the blank page while loading the page. How to mitigate this issue.
Amelia_Waliany
Employee
Employee
Hi @balakrishnad200 ! Were you able to resolve this issue with the support that was provided? If so, please let us know by marking the helpful response as, "Correct Reply" otherwise I'd encourage you to follow up! Thank you and I hope you are having a wonderful day!
PratheepArunRaj
Moderator
Moderator

Dear Balakrishna,

Guess you are into Page Blank Issue rather than Page Flickering.

I would request you to check my blogpost on both Page Flickering and Page Bank.

Reference Link : https://terrynwinter.com/adobe-target-how-to-avoid-page-blank-and-flickering-issues/

Thank You, Arun.