I'm trying to use the method getRoomInfo from AccountManager class of the Java server API, in order to obtain the usage information of a room. My problem is that this method is always throwing the following Error: com.adobe.rtc.util.RTCError: not-active.
I'm sure that the Room exists, is active (I checked the Room console), users can enter, and lccsRoom.getRoomName() has the correct name.
My question is: am I missing something? Is there anything I'm doing wrong? Should I wait some time since the room is created until I can call the method getRoomInfo? Should the room have some usage before I can call the method?