since ‎06-11-2008
‎10-12-2019
Raff_
Employee
Re: Peak concurrent users
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Raff_

Employee

Raff_
- Adobe LiveCycle
I think peak concurrent users is reset montly. We added PCU for customers with enterprise accounts that paid in advance for peak usage and we are just displaying the info for all users because it's there.Regarding negative push messages, I suspect it's a bug

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Re: external authentication, ticket expiry
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Raff_

Employee

Raff_
- Adobe LiveCycle
It expires when the room instance ends or when you call the session invalidate method.

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Re: h.264 lccs WebcamPublisher
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Raff_

Employee

Raff_
- Adobe LiveCycle
Did you check also the webcam subscriber ? Could it be that you don't see the improvement in quality because the "receiver" end is not expecting h.264 ? Also, for what I remember the camera stuff is "evil code": if you don't resize the component correctly in order to match the webcam resolution you'll get some ugly scaling artifacts that make the output look horrible

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Re: LCCS flash 11 swc
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Raff_

Employee

Raff_
- Adobe LiveCycle
Development has been stopped so there will not be any updates to the Spark SWC. I didn't look at how h.264 has been implemented but support for it could be as easy as to inject the new codec name somewhere in the WebCam component or just impossible We make all the client source code available so if you can't change the codec name via the exposed object you can try modifying the WebCam component itself.

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Re: Needs clarification in screen share.
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Raff_

Employee

Raff_
- Adobe LiveCycle
The add-in is not part of the standard Flash/Flex libraries. That's probably why you are getting the error. I am not sure we expose those events in a way you can check them from your application.

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Re: LCCS on Flash 11 Flash Builder 4.6
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Raff_

Employee

Raff_
- Adobe LiveCycle
The only reason why we have SWC for different versions of the Flash player is because we can't support new feature and keep backward compatibility (i.e. 10.x added support for rtmfp and p2p, and 10.3 added support for echo cancellation) but otherwise you can use any of them with any higher version of the Flash player (I tend to use the Flash 9 version for everything unless I need some of the newer features).If you are talking about a specific version for Flex 4 (i.e. Spark components) we have an...

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Re: lccs.rb support for Ruby 1.9.3
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Raff_

Employee

Raff_
- Adobe LiveCycle
Thanks for pointing that out. I'll have to see if there is an easy way to get it to work both with 1.8.x and 1.9.x.

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Re: Video / Audio stuck on connection problems
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Raff_

Employee

Raff_
- Adobe LiveCycle
If one of your users disconnects it should receive a synchronization change event (on the ConnectSession / ConnectSessionContainer). You can add a listener and “know” that something is not right.The other clients should also receive a retractItem on the UserManager (the user should disappear from the roaster) but if it’s a short disconnect/reconnect we may “buffer” that.In theory if the first client got disconnected and stopped publishing it should have sent some events on the various streams, t...

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Re: How to limit a value in a numeric field.
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Raff_

Employee

Raff_
- Adobe LiveCycle
Sorry but this is not the correct list for your question. There are many different forums for the different LiveCycle products (http://forums.adobe.com/community/livecycle). You should pick the one related to the product you are using. From your question I would guess you are talking about LC Forms ?

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Re: Developers tool
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Raff_

Employee

Raff_
- Adobe LiveCycle
LCCS is a hosted service only solution, so if you want an on-premise solution it will not work for you. In any case it comes with a Flex SDK library with some prebuilt component (chat, webcam, roster, etc.) that allow you to quickly prototype an application or you can use the lower level "messaging" services and build your component on top.If you want an on-premise solution you'll have to look at hosting your own Flash Media Server (FMS) and build your application from scratch. There are a lot o...

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Re: Room Usage - On The Fly
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Raff_

Employee

Raff_
- Adobe LiveCycle
When a room is running you can get usage information for the room or the account via s2s APIs (getRoomInfo and getAccountInfo)Sent from my Motorola ATRIX™ 4G on AT&T

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Re: Does upgrade to commercial account affect available applications
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Raff_

Employee

Raff_
- Adobe LiveCycle
Also, if you are creating and managing thousand of rooms in your account you shouldn’t expect to be able to use the DeveloperPortal as your "source of record".You should probably keep a list of valid rooms in your application server database and managed them from your application.From: Adobe Forums > Reply-To: "jive-95799317-2hf2-2-2h5wo@mail.forums.adobe.com" > Date: Mon, 23 Jan 2012 14:31:36 -0800To: Raffaele Sena > Subject: Does upgrade to commercial account affect available applicationsRe: D...

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Re: Seeking information about VOIP capabilities.
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Raff_

Employee

Raff_
- Adobe LiveCycle
Well, LCCS doesn't really offer any specific support for external VOIP.You can certainly run your own SIP server but that would mean your application should also run a SIP client (don't know of any ActionScript based SIP client library but you could probably add a C/C++/Objective-C library to your application using the latest version of AIR).

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Re: Porting Flashbuilder application from Cirrus to LiveCycle Collaboration Service Or Other Hosted Serv
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Raff_

Employee

Raff_
- Adobe LiveCycle
I am not 100% sure. You may have to call some extra stuff on the initial connection but then it should work like Cirrus. FMS 4.0 should work too.(but don’t quote me on that ☺ post your question on the FMS forum and they should be able to give you a more reliable answer)

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Re: Porting Flashbuilder application from Cirrus to LiveCycle Collaboration Service Or Other Hosted Serv
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Raff_

Employee

Raff_
- Adobe LiveCycle
The short answer is no. LCCS is a service and and an SDK built on top of Flash Media Server. We support rtmpfp and p2p connections but you need to build your application using the provided APIs.Depending how complex your application is, it may be that rebuilding it on top of LCCS actually simplifies it (since we provide both pre-built components and high level messaging APIs).Regarding an alternative, I would say the only available solution that I know it’s FMS. FMS is available as a hosted solu...

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Re: With authenticated WebDev, not able to get LCCS archive Screen sharing files
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Raff_

Employee

Raff_
- Adobe LiveCycle
Sorry but today I can't even access your server (yesterday I was getting a redirect response). I really don't know what to do if your server is not accessible from the outside world.

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Re: Mouse data of screen sharing recording
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Raff_

Employee

Raff_
- Adobe LiveCycle
Well, we officially don't support this, but the data is in one of the "other" FLV files (containing data messages). Not sure of which one, on the top of my head (but I am guessing the name is related to your screensharing object id) but the content should be a series of calls to publishItem with the mouse coordinates and more stuff.You'll need an FLV parser to extract the data but again, it should be just a bunch of calls at the right timestamp (that you'll have somehow "mix" back with the video...

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Re: Does upgrade to commercial account affect available applications
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Raff_

Employee

Raff_
- Adobe LiveCycle
Yes, nothing will happen to your existing room. They'll belong to a "default" application that uses the free quota.In order to increase your quota (and pay for it) you'll have to create a new application and add new rooms to it.From: Adobe Forums > Reply-To: "jive-58151844-2hf2-2-2gb5d@mail.forums.adobe.com" > Date: Thu, 5 Jan 2012 08:46:37 -0800To: Raffaele Sena > Subject: Does upgrade to commercial account affect available applicationsDoes upgrade to commercial account affect available applica...

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Re: With authenticated WebDev, not able to get LCCS archive Screen sharing files
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Raff_

Employee

Raff_
- Adobe LiveCycle
Sorry, I was pretty sure I replied to you right away but I can't find the message.Anyway, your host is NOT accessible from the outside world (I just tried again and I can't curl to it). Actually your main host is, but when I access the WebDAV url I get redirected to an internal host (some IP address on 192.168.*.*)If you can't host your WebDAV on an externally facing server you should setup your current externally facing server as a reverse proxy for your webdav server.

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Re: server2server integration and login/logout issues
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Raff_

Employee

Raff_
- Adobe LiveCycle
Not really sure of what you mean by "Non-transient room which allows duplicate IDs: When a user logs out, the room sometimes disappears". How do you know the room has disappeared ? Did you check in the Developer Portal and it's not there anymore ?Regarding the 403, that's an authentication error. I am wondering if your authentication token (in AccountManager in the PHP code) becomes invalid.Basically the authentication session on the server-side has an inactivity timeout of 15 minutes, so if you...

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Re: Few questions about the recording
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Raff_

Employee

Raff_
- Adobe LiveCycle
1) yes, currently recording is always hub&spoke (and we don't have a real plan to support recording with p2p since it would require a substantial amount of changes in the server-side application)2) no, recording is independent from streaming3) no - I believe recordings are stored at the quality they are streamed. In theory you could re-encode audio and video stream to a lower quality for playback and repackage the zip file (assuming re-encoding the stream doesn't change the internal timestamps)4...

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Re: iOS Front Camera?
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Raff_

Employee

Raff_
- Adobe LiveCycle
You should bring this up with on the FlashPlayer / AIR forums. This is how they implemented support for front facing camera (don't ask me why) and I don't know if there are plan to change that.Of course you can rotate the camera component, but you'll need to do that both on the transmitting side (webcam publisher) and the receiving side (webcam subscriber) and possibly have a shared property that tells all clients what orientation to use.

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Re: Screen sharing performanace differences on MAC and WINDOWS
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Raff_

Employee

Raff_
- Adobe LiveCycle
There aren't any special settings in the application for Windows vs. OSX, and while we had reports of problems we weren't able to systematically reproduce the problem.Some things to look would be network bandwidth usage, maybe network errors (are these problems happening on wired connections or wireless ? Same connection for both Windows and Mac ?) You could look at network settings but I wouldn't know what to suggest that you could change.If you can reproduce the problem (and can see that a Mac...

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Re: How to connect to RTMFP server hosted by LCCS?
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Raff_

Employee

Raff_
- Adobe LiveCycle
Lccs provides messaging and collaboration APIs on top of FMS and rtmfp/rtmp.By default it will use rtmfp hub&spoke but you can configure it to use p2p. However you can't just use your current application on top of the low level connection but you'll have to adapt it to use our APIs.Sent from my Motorola ATRIX™ 4G on AT&T

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Re: Few recording/playback issues
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Raff_

Employee

Raff_
- Adobe LiveCycle
1) The "microphone enhanced" stuff requires FlashPlayer 10.3. Are you using the latest SDK ? I thought Arun changed something so that the code for AEC is not executed if you have an old player, but I am not 100% sure. Can you post some info about your FlashPlayer version (and maybe OS and browser version)2) No idea. I leave that for Arun 3) Yes they are completely different files, played in synch. The "data" files contains information to relate the stream names (that I think correspond to the fi...

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Re: With authenticated WebDev, not able to get LCCS archive Screen sharing files
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Raff_

Employee

Raff_
- Adobe LiveCycle
Can you privately send me your “repository URL” with the credentials ?There has been a problem with recording that causes some “strange” credentials to make the service behave badly (bad case of non escaping a URL 😞Anyway, we just deployed the fix so you can also try again now with your credentials and check if that was your problem.- Raffaele

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Re: archive playback suddenly not working
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Raff_

Employee

Raff_
- Adobe LiveCycle
The problem has been solved. Sorry it tooks longer than expected but we wanted to fix the root cause instead of spending the day restarting servers (and of course got caught into a bunch of unrelated problems)

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Re: Recording suddenly stopped uploading the archived zip
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Raff_

Employee

Raff_
- Adobe LiveCycle
The problem has been solved. Sorry it tooks longer than expected but we wanted to fix the root cause instead of spending the day restarting servers (and of course got caught into a bunch of unrelated problems)

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Re: mangement of server2server hooks
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Raff_

Employee

Raff_
- Adobe LiveCycle
The problem has been solved. Sorry it tooks longer than expected but we wanted to fix the root cause instead of spending the day restarting servers (and of course got caught into a bunch of unrelated problems)

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Re: archive playback suddenly not working
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Raff_

Employee

Raff_
- Adobe LiveCycle
ok, I found the problem and it's affecting both recording and server to server API. I am working on a fix and we'll restart the servers as soon as possible (but it may be a few hours away).sorry for the inconvenience.

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