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email notification when transferring a task

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Former Community Member

Hi everybody,

Is there a way to send a task notification email when a user transfers a task to another one ?

Kind regards,

Thomas

1 Accepted Solution

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Correct answer by
Former Community Member

Hi Thomas

If a UserA forwards a task to UserB, UserB will receive a Task Assignment email.

There is no specific "Task Forward" email template in the adminui so the Task Assignment template will be used.

Diana

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2 Replies

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Correct answer by
Former Community Member

Hi Thomas

If a UserA forwards a task to UserB, UserB will receive a Task Assignment email.

There is no specific "Task Forward" email template in the adminui so the Task Assignment template will be used.

Diana

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Former Community Member

Ok thanks again Diane, it works now, I don't know why !

Earlier when userA was transferring a task to userB, userB was not receiving any task assignment ...

Regards,

Thomas

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