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email notification when transferring a task

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Former Community Member

Hi everybody,

Is there a way to send a task notification email when a user transfers a task to another one ?

Kind regards,

Thomas

1 Accepted Solution

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Correct answer by
Former Community Member

Hi Thomas

If a UserA forwards a task to UserB, UserB will receive a Task Assignment email.

There is no specific "Task Forward" email template in the adminui so the Task Assignment template will be used.

Diana

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2 Replies

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Correct answer by
Former Community Member

Hi Thomas

If a UserA forwards a task to UserB, UserB will receive a Task Assignment email.

There is no specific "Task Forward" email template in the adminui so the Task Assignment template will be used.

Diana

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Former Community Member

Ok thanks again Diane, it works now, I don't know why !

Earlier when userA was transferring a task to userB, userB was not receiving any task assignment ...

Regards,

Thomas

The following has evaluated to null or missing: ==> liqladmin("SELECT id, value FROM metrics WHERE id = 'net_accepted_solutions' and user.id = '${acceptedAnswer.author.id}'").data.items [in template "analytics-container" at line 83, column 41] ---- Tip: It's the step after the last dot that caused this error, not those before it. ---- Tip: If the failing expression is known to be legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)?? ---- ---- FTL stack trace ("~" means nesting-related): - Failed at: #assign answerAuthorNetSolutions = li... [in template "analytics-container" at line 83, column 5] ----