Expand my Community achievements bar.

Learn about Edge Delivery Services in upcoming GEM session
SOLVED

email notification when transferring a task

Avatar

Former Community Member

Hi everybody,

Is there a way to send a task notification email when a user transfers a task to another one ?

Kind regards,

Thomas

1 Accepted Solution

Avatar

Correct answer by
Former Community Member

Hi Thomas

If a UserA forwards a task to UserB, UserB will receive a Task Assignment email.

There is no specific "Task Forward" email template in the adminui so the Task Assignment template will be used.

Diana

View solution in original post

2 Replies

Avatar

Correct answer by
Former Community Member

Hi Thomas

If a UserA forwards a task to UserB, UserB will receive a Task Assignment email.

There is no specific "Task Forward" email template in the adminui so the Task Assignment template will be used.

Diana

Avatar

Former Community Member

Ok thanks again Diane, it works now, I don't know why !

Earlier when userA was transferring a task to userB, userB was not receiving any task assignment ...

Regards,

Thomas

The following has evaluated to null or missing: ==> liqladmin("SELECT id, value FROM metrics WHERE id = 'net_accepted_solutions' and user.id = '${acceptedAnswer.author.id}'").data.items [in template "analytics-container" at line 83, column 41] ---- Tip: It's the step after the last dot that caused this error, not those before it. ---- Tip: If the failing expression is known to be legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)?? ---- ---- FTL stack trace ("~" means nesting-related): - Failed at: #assign answerAuthorNetSolutions = li... [in template "analytics-container" at line 83, column 5] ----