Customized Email template for Escalation

[Muni_raj]

All,

i want to customize the email for escalation scenario. I could not able to see the provision to configure the email for escalation.( Task Assignment, Deadline, Reminder )

NOTE: I have already defined the custom email for Task Assignment. Now I want to change that email message while escalating to another user.

Please advice

Thanks,

Muniyaraj

[Former Community Member]

Hi Muniyaraj

Unfortunately thre is no ability to customize the escalation message.

Diana