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Adobe LiveCycle server installation issue

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Level 1

Dear All,

While installing Adobe LiveCycle server, I have the following error

Failed to Deploy component : C:\Adobe\LiveCycle8.2\deploy\adobe-ejbprovider-dsc.jar

then deployment stops and fails.

This is the contents of the log file:

[2009-04-27 12:10:03,552], SEVERE, Thread-24, com.adobe.livecycle.lcm.feature.deployment.DeployDSCs, Failed to deploy component C:\Adobe\LiveCycle8.2\deploy\adobe-ejbprovider-dsc.jar.
com.adobe.livecycle.lcm.core.LCMException[ALC-LCM-030-200]: Failed to deploy component C:\Adobe\LiveCycle8.2\deploy\adobe-ejbprovider-dsc.jar.
at com.adobe.livecycle.lcm.feature.deployment.DeployDSCs.deployDSCFiles(DeployDSCs.java:381)
at com.adobe.livecycle.lcm.feature.deployment.DeployDSCs.deployDSCs(DeployDSCs.java:149)
at com.adobe.livecycle.lcm.feature.expressTurnkey.ExpressTurnkeyTask.deployDSCs(ExpressTurnkeyTask.java:457)
at com.adobe.livecycle.lcm.feature.expressTurnkey.ExpressTurnkeyTask.access$2900(ExpressTurnkeyTask.java:64)
at com.adobe.livecycle.lcm.feature.expressTurnkey.ExpressTurnkeyTask$ActualTask.performTurnkey(ExpressTurnkeyTask.java:239)
at com.adobe.livecycle.lcm.feature.expressTurnkey.ExpressTurnkeyTask$ActualTask.<init>(ExpressTurnkeyTask.java:132)
at com.adobe.livecycle.lcm.feature.expressTurnkey.ExpressTurnkeyTask$1.construct(ExpressTurnkeyTask.java:110)
at com.adobe.livecycle.lcm.core.tasks.SwingWorker$2.run(SwingWorker.java:114)
at java.lang.Thread.run(Thread.java:595)
Caused by: ALC-DSC-215-000: com.adobe.idp.dsc.DSCAuthenticationException: None of the Auth Provider could authenticate the user. Authentication Failed
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.authenticate(AbstractMessageReceiver.java:157)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.invoke(AbstractMessageReceiver.java:312)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invokeCall(SoapSdkEndpoint.java:138)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invoke(SoapSdkEndpoint.java:81)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397)
at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186)
at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454)
at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.adobe.idp.dsc.provider.impl.soap.axis.InvocationFilter.doFilter(InvocationFilter.java:43)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:159)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
... 1 more
Caused by: | [com.adobe.idp.um.api.impl.AuthenticationManagerImpl] errorCode:16386 errorCodeHEX:0x4002 message:null chainedException:java.lang.NullPointerExceptionchainedExceptionMessage:null chainedException trace:java.lang.NullPointerException
at java.io.StringReader.<init>(StringReader.java:33)
at com.adobe.idp.um.businesslogic.authentication.SAMLToken.<init>(SAMLToken.java:131)
at com.adobe.idp.um.api.impl.AuthenticationManagerImpl.validateAssertionCheck(AuthenticationManagerImpl.java:577)
at com.adobe.idp.um.api.impl.AuthenticationManagerImpl.validateAssertion(AuthenticationManagerImpl.java:552)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.authenticate(AbstractMessageReceiver.java:132)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.invoke(AbstractMessageReceiver.java:312)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invokeCall(SoapSdkEndpoint.java:138)
at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invoke(SoapSdkEndpoint.java:81)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397)
at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186)
at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454)
at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.adobe.idp.dsc.provider.impl.soap.axis.InvocationFilter.doFilter(InvocationFilter.java:43)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:159)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
at java.lang.Thread.run(Thread.java:595)

at com.adobe.idp.um.api.impl.ManagerImpl.handleException(ManagerImpl.java:250)
at com.adobe.idp.um.api.impl.ManagerImpl.handleException(ManagerImpl.java:192)
at com.adobe.idp.um.api.impl.AuthenticationManagerImpl.validateAssertionCheck(AuthenticationManagerImpl.java:587)
at com.adobe.idp.um.api.impl.AuthenticationManagerImpl.validateAssertion(AuthenticationManagerImpl.java:552)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.authenticate(AbstractMessageReceiver.java:132)
... 41 more

Anyone can help?

Thank You
[2009-04-27 12:15:27,001], INFO, Thread-24, com.adobe.livecycle.lcm.feature.deployment.DeployDSCs, Express mode processing complete
[2009-04-27 12:15:27,001], INFO, Thread-24, com.adobe.livecycle.lcm.feature.deployment.DeployDSCs, Express task finished, true:false
[2009-04-27 12:15:27,001], INFO, Thread-24, com.adobe.livecycle.lcm.feature.expressTurnkey.ExpressTurnkeyTask, Progress: Task[100, 7/6   Bootstrapping complete] Step[100, 1/2   Express steps complete]
[2009-04-27 12:15:27,001], INFO, Thread-24, com.adobe.livecycle.lcm.feature.expressTurnkey.ExpressTurnkeyTask, Progress: Task[100, 7/6   Bootstrapping complete] Step[0, ]

6 Replies

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Level 10

Is the account from which you are running the installation have administrative privileges?

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Level 1

Thanks steve for your reply. The user i'm using has administrative privillage and i still have the same error. What do you recommend?

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Level 10

1) Please describe the:

  • host hardware
  • amount of host RAM
  • host OS

2) Was this the first time you installed LiveCycle ES on this machine?

3) If you downloaded the install, did you validate the MD5 checksum for the build?

http://www.adobe.com/products/livecycle/pdfs/lces1_md5_checksums_for_esd_images.pdf

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Level 1

HW specifications:

- Intel Core 2 Duo Processor 3 GHz

- 3 GB RAM

I'm using Windows 2003 server

I can't understand the last ponit.

What's  MD5 checksum for the build?

Wating for your reply and thanks again my dear

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Level 1

It's the 1st time i install LiveCycle on this server

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Level 1

i already downloaded the adobe livecycle from adobe cycle and it was downloaded successfully.I think it is not a problem of MD5 checksum