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ashokbangia
February 18, 2021
Solved

Adobe Reader 8 download

  • February 18, 2021
  • 2 replies
  • 4810 views

On my Mac book pro- to open a pdf file- msg comes (Using Safari)

The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader. For information on how to install Adobe Reader and configure your viewing environment please see http://www.adobe.com/go/pdf_forms_configure.

 

How do I open this pdf doc?

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Best answer by Kosta_Prokopiu1

The question is: what type of PDF is this? When you get this message you are trying to open an atypical PDF. For example an XFA forms technology based PDF. Where does this PDF come from and what is it for? Is it an electronic form?

2 replies

Kosta_Prokopiu1
Adobe Employee
Kosta_Prokopiu1Adobe EmployeeAccepted solution
Adobe Employee
February 19, 2021

The question is: what type of PDF is this? When you get this message you are trying to open an atypical PDF. For example an XFA forms technology based PDF. Where does this PDF come from and what is it for? Is it an electronic form?

    radzmar
    radzmar
    Level 10
    February 21, 2021

    What you're seeing it the Shell-PDF of an dynamic PDF form (aka XFA form). This happens because you're using a PDF viewer, which doesn't support the dynamic contents of this particular PDF.

    You'll have to use Adobe Acrobat Reader/Acrobat 8 or newer. Safari or Apple Preview are not useful for this purpose.

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