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Adobe document services. SAP BI 7.31

uzairr79155246
Level 1
Level 1

Hello:

I am running SAP BI 7.31. With ADS. We are running a broadcast twice daily, 4 different PDFs. The broadcast is failing. When I run a trace log, this is the error we get:

user=Guest

loggedOut=true

loaded=false

isAliasToClientIdMappingSet=false

hasApplicationSessions=false

threadReferenceCount=1

persistent Model=null

last accessed = Sat Mar 21 05:02:48 MST 2015

client ip = N/A

flowInfo: [1, 51, 53, 6]

client context attributes = {}#

#2.0#2015 03 21 05:02:48:318#0-700#Fatal#com.sap.tc.adobe.pdfdocument.base.core.PDFDocumentColumnDataHandler#

  1. com.sap.WDJ.aif.00008#BC-WD-JAV#tc~pdf~object#C000CC6321C82D3B0000000B00B0005C#1871950000002441#sap.com/com.sap.prt.application.rfcframework#com.sap.tc.adobe.pdfdocument.base.core.PDFDocumentColum... [3]#Plain##

Incorrect response from ADS; requested stream is missing.# #2.0#2015 03 21 05:02:48:332#0-700#Error#com.sap.ip.bi.export.xfa.impl.PDFConverter##BW-BEX-ET-WJR#sap.com/com.sap.ip.bi.base#C000CC6321C82D3B0000000C00B0005C#1871950000002441#sap.com/com.sap.prt.app... [3]#Plain##EXPORT XFA calcTemplate=PDFDocument Processor failed to process GetColumnDataRequest Due to the following ReasonIncorrect response from ADS; requested stream is missing.# #2.0#2015 03 21 05:02:41:725#0-700#Error#com.adobe.AdobeDocumentServices##BC-SRV-FP#com.adobe/AdobeDocumentServices#C000CC6321C82D4B0000000400B0005C#1871950000000005#com.adobe/AdobeDocumentServices#com.adobe.AdobeDocumentServices#deploy_service#21#JTA Transaction : 11825#D82F274ACF8F11E4B9C4EA9ABF8A5921#d82f274acf8f11e4b9c4ea9abf8a5921#E1B1226ECFC111E4C9670000001C904E#1#Thread[HTTP Worker [@1748074028],5,Dedicated_Application_Thread]#Plain##Exception getting currently running XMLForm Module version.

  1. com.adobe.ProcessingException: CORBA Connection to XML Form Module failed, please verify the binaries are deployed to the os_libs directory

You may be running on a non-supported platform.

                at com.adobe.ads.remote.ConnectionFactoryHandler.getConnection(Unknown Source)

                at com.adobe.ads.remote.EJB_XMLFormAgent.getConnection(Unknown Source)

                at com.adobe.ads.remote.EJB_XMLFormAgent.getVersion(Unknown Source)

                at com.adobe.AdobeDocumentServicesEJB.checkXmlfmVersion(Unknown Source)

                at com.adobe.AdobeDocumentServicesEJB.traceVersionNumbers(Unknown Source)

                at com.adobe.AdobeDocumentServicesEJB.processRequest(Unknown Source)

                at com.adobe.AdobeDocumentServicesEJB.rpData(Unknown Source)

                at com.adobe.AdobeDocumentServicesEJB.rpData(Unknown Source)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                at java.lang.reflect.Method.invoke(Method.java:597)

                at com.sap.engine.services.ejb3.runtime.impl.RequestInvocationContext.proceedFinal(RequestInvocationContext.java:47)

                at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:166)

                at com.sap.engine.services.ejb3.runtime.impl.Interceptors_StatesTransition.invoke(Interceptors_StatesTransition.java:19)

                at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:179)

                at com.sap.engine.services.ejb3.runtime.impl.Interceptors_Resource.invoke(Interceptors_Resource.java:50)

                at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:179)

                at com.sap.engine.services.ejb3.runtime.impl.Interceptors_Transaction.doWorkWithAttribute(Interceptors_Transaction.java:37)

                at com.sap.engine.services.ejb3.runtime.impl.Interceptors_Transaction.invoke(Interceptors_Transaction.java:21)

                at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:179)

                at com.sap.engine.services.ejb3.runtime.impl.Interceptors_MethodRetry.invoke(Interceptors_MethodRetry.java:46)

                at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:179)

                at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:191)

                at com.sap.engine.services.ejb3.runtime.impl.Interceptors_StatelessInstanceGetter.invoke(Interceptors_StatelessInstanceGetter.java:23)

                at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:179)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                at java.lang.reflect.Method.invoke(Method.java:597)

                at com.sap.engine.services.ejb3.util.BeanMethods.executeReflectMethod(BeanMethods.java:314)

                at com.sap.engine.services.ejb3.jacc.ExecuteMethodPrivilegedAction.run(ExecuteMethodPrivilegedAction.java:38)

                at java.security.AccessController.doPrivileged(Native Method)

                at javax.security.auth.Subject.doAs(Subject.java:396)

                at com.sap.engine.services.ejb3.jacc.ContainerJ2EESecurityProviderBaseImpl.doAs(ContainerJ2EESecurityProviderBaseImpl.java:262)

                at com.sap.engine.services.ejb3.runtime.impl.Interceptors_RunAs.invoke(Interceptors_RunAs.java:24)

                at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:179)

                at com.sap.engine.services.ejb3.runtime.impl.Interceptors_SecurityCheck.invoke(Interceptors_SecurityCheck.java:25)

                at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:179)

                at com.sap.engine.services.ejb3.runtime.impl.Interceptors_ExceptionTracer.invoke(Interceptors_ExceptionTracer.java:17)

                at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:179)

                at com.sap.engine.services.ejb3.runtime.impl.DefaultInvocationChainsManager.startChain(DefaultInvocationChainsManager.java:138)

                at com.sap.engine.services.ejb3.webservice.impl.DefaultImplementationContainer.invokeMethod(DefaultImplementationContainer.java:204)

                at com.sap.engine.services.webservices.espbase.server.runtime.RuntimeProcessingEnvironment.process0(RuntimeProcessingEnvironment.java:710)

                at com.sap.engine.services.webservices.espbase.server.runtime.RuntimeProcessingEnvironment.preProcess(RuntimeProcessingEnvironment.java:662)

                at com.sap.engine.services.webservices.espbase.server.runtime.RuntimeProcessingEnvironment.process(RuntimeProcessingEnvironment.java:322)

                at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPostWOLogging(ServletDispatcherImpl.java:199)

                at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:65)

                at com.sap.engine.services.webservices.servlet.SoapServlet.doPost(SoapServlet.java:61)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:754)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

                at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)

                at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)

                at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:457)

                at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)

                at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)

                at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)

                at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)

                at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

                at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)

                at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

                at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)

                at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

                at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)

                at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

                at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

                at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)

                at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

                at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

                at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)

                at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

                at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

                at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)

                at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

                at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

                at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)

                at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

                at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

                at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)

                at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

                at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

                at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)

                at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)

                at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)

                at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)

                at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)

                at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

Caused by: java.lang.IllegalStateException: Connection to failed service.

                at com.adobe.service.ResourcePooler.allocateResource(ResourcePooler.java:98)

                at com.adobe.service.ConnectionFactoryManagerPeer.getConnectionResourceFromPool(ConnectionFactoryManagerPeer.java:95)

                at com.adobe.service.J2EEConnectionFactoryManagerPeerImpl.getConnection(J2EEConnectionFactoryManagerPeerImpl.java:115)

                ... 87 more

#

#2.0#2015 03 21 05:02:42:036#0-700#Error#System.err#

#BC-SRV-FP#com.adobe~XMLFormService#C000CC6321C82D4E0000000000B0005C#1871950000000005#com.adobe/AdobeDocumentServices#System.err#deploy_service#21##D82F274ACF8F11E4B9C4EA9ABF8A5921#d82f274acf8f11e4b9c4ea9abf8a5921#d82f274acf8f11e4b9c4ea9abf8a5921#0#Thread[XMLForm.exe Error Reader,5,Dedicated_Application_Thread]#Plain##

Unknown Exception in doFlush()

#

#2.0#2015 03 21 05:02:42:037#0-700#Error#System.err#

#BC-SRV-FP#com.adobe~XMLFormService#C000CC6321C82D4E0000000100B0005C#1871950000000005#com.adobe/AdobeDocumentServices#System.err#deploy_service#21##D82F274ACF8F11E4B9C4EA9ABF8A5921#d82f274acf8f11e4b9c4ea9abf8a5921#d82f274acf8f11e4b9c4ea9abf8a5921#0#Thread[XMLForm.exe Error Reader,5,Dedicated_Application_Thread]#Plain##

AdobeServer::Logger: flusher terminated abnormaly

Can anyone help, please?

1 Reply
uzairr79155246
Level 1
Level 1

Is it at all possible to get in touch with someone from Adobe in addressing this?

There is absolutely no support....