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Time Between Audience Activation and Destination

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Hello! Does anyone have information on when audiences are activated in AEP how long does it take for them to be realized in internal destinations? What is the processing time? 

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Hello! Great question — audience activation timing in Adobe Experience Platform (AEP) depends on the destination type and segment evaluation frequency.

Here’s a quick breakdown:

 Real-Time Segment Evaluation

  • For streaming segmentation, audiences update almost instantly (within 5–15 minutes) once qualifying events are ingested.

  • Ideal for real-time destinations like AJO (Adobe Journey Optimizer), personalization, and triggered campaigns.

Batch Segment Evaluation

  • For batch-evaluated audiences, the evaluation job usually runs every 24 hours (once daily), unless manually triggered or scheduled differently.

  • After evaluation, activation to internal destinations (like Customer Data Lake, Profile API, or internal SFTP) can take up to 60–90 minutes post-completion.

⚙️ 3️⃣ Destination Sync Time (Internal / External)

  • Internal destinations (AJO, Analytics, Real-Time Profile APIs) → Usually < 1 hour post segment qualification.

  • External destinations (e.g., Facebook, Google, SFTP) → Depend on their sync window; typical delay 2–4 hours.

Key Tip:
If you’re troubleshooting delays — check Segment Job History and Destination Activation Logs in AEP UI → Connections → Destinations → Monitoring tab.
That gives exact timestamps of activation completion. 

 

Pavan

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