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  • on 14-09-2022
    Hi,   bringing this topic back in attention. Mobile SDK (and Web SDK) are highly relying on the ECID as the primary identity. As long as a device (or multiple devices) are used by the same user, there's no real issue. Problems start to raise when a device - a desktop PC, a tablet - is shared along u...

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  • on 14-09-2022
    Hi All,   Is there a way to query and find for a specific identity such as CRM ID whether a profile has more than 1 value of this type?   Cheers Robert  

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  • on 14-09-2022
    Hi All, I am validating the Merge Policy has been creating for two different datasets (Dataset 1 and Dataset 2)based on the same XDM Profile schema. Assuming We chose to set DataSetPrecedence as Merge Policy Type with order 1) Dataset 1 2) Dataset 2. If I retrieve the profile based on email as prima...

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  • on 13-09-2022
    How do we send Direct Mail using JO/AJO? Direct Mail generally requires files to be created on a daily basis.    Here are some questions/ thoughts: Export audience from AJO to create a dataset in AEP and then create a segment and activate this dataset to SFTP?Use the Update Profile step to update ea...

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  • on 13-09-2022
    We are trying to bring in the data using SFMC Marketing Cloud connector (Beta) to load email/sms activities like open, clicks, bounce, etc.   After configuring the connector, when we click on Add Data - it shows some entities and upon clicking sample data is shown. Here are some questions: To load t...

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  • on 13-09-2022
    Hi All,   We are designing XDM data model. Assuming that services will be used at   record and times series . How shall we create the service in order to re-use it? Is it correct if we consider XDM class  ? Thanks

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  • on 13-09-2022
    Hi All,   Is there a way we can download a dataset in a .csv file using API?   As we can download it in parquet format.   Thanks Gouri

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  • on 12-09-2022
    Hello guys,   We are checking why different customer profiles are stitched together by different email . Any suggestion on how to throubleshooting this issue and check if we associate properly identity with an identity namespace? Thanks  

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  • on 12-09-2022
    Hello guys,   Any suggestion on how to validate a segment based on Loyalty=Champion and age < 40 and purchase in the last 30 days?  Is it possible to run Query Service or Go to AEP UI under segments or profile? Thanks

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  • on 12-09-2022
    Hello guys, I need to store a date without the time component and I am thinking to use the Data prep to do this. Any suggestion on how to remove time component from the date? Thanks

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