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SOLVED

Adobe Experience Platform Debugger not displaying Analytics events

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Level 1

Hello, 

 

I have been having a lot of trouble with the Analytics solution in the Adobe Experience Platform  Debugger. When I open a page, the platform debugger has recently stopped showing events in the Analytics tab. There is minimal information up top but not nearly the depth i need. I have tried uninstalling ande reinstalling as well as signing in to my adobe account and this has not fixed the issue. Attached is a screenshot of what my debugger looks like. Anyone know how to resolve this?

 

andrewo35306423_0-1657633171916.png

 

1 Accepted Solution

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Correct answer by
Employee Advisor

@andrewo35306423 I have checked just now on our demo sitehttps://luma.enablementadobe.com/content/luma/us/en.html

I am able to see the sever calls to adobe analytics 

VaniBhemarasetty_0-1657720151570.png

Please check if third-party cookies are allowed or not on your browser and check if any js scripts are blocked or not

View solution in original post

3 Replies

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Level 3

The same issue faced by me too, the debugger is not opening too.

Tried uninstalling and reinstalling.

Cleared all browser cookies too.

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Correct answer by
Employee Advisor

@andrewo35306423 I have checked just now on our demo sitehttps://luma.enablementadobe.com/content/luma/us/en.html

I am able to see the sever calls to adobe analytics 

VaniBhemarasetty_0-1657720151570.png

Please check if third-party cookies are allowed or not on your browser and check if any js scripts are blocked or not

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Employee Advisor

That's odd. Works for me on the "Create post" page. What happens with the FireFox add on? https://addons.mozilla.org/en-US/firefox/addon/adobe-experience-platform-dbg/

dwright_0-1657741994906.png