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SOLVED

Syntax for email banner

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Level 3

I'm trying to create a banner that calls up the device email. Ideally, I'd be able to control the subject and body of the email as well. Has anyone done this?

Thanks

1 Accepted Solution

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Correct answer by
Employee

With the June 23 release, banners now support mailto links.

View solution in original post

0 Replies

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Level 6

Banners currently only support http or https for external links.

A button or link in an article can use the mailto protocol and that supports adding subject and body.

HTH -- Colin

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Level 3

Got it! Thanks Colin. Any chance banner email support is on the roadmap?

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Level 6

I avoid roadmap questions, for a number of reasons... so "no comment" on this. If a PM wants to comment, cool.

OTOH, make your case for why an email action for a banner would change your business... PMs appreciate that type of information on feature requests.

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Level 3

Understood. I get it.

We're finding that a lot of our retail clients are interested in communication back from their sales team in the field. It would be great to have a 'Contact' banner on browse pages. This way, there isn't a need to drill down into content in order to reach out via email. Make sense....someone....

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Employee

Adding more link types to banners is something we have discussed but it's not currently slated for a release. We've definitely heard the requests and would like to slip it in along with some larger features.

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Level 3

OK, got it. Thanks Nate!

It would be a great feature to slip in...

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Level 5

You can always host a contact form on your website and call it via http or https link from a banner.

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Correct answer by
Employee

With the June 23 release, banners now support mailto links.