since ‎29-05-2007
‎10-12-2019
Bob_Bringhurst_
Employee
Re: AEM Mobile video file embedding possible?
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
You can simply place the video file in your InDesign document to embed it, and then use the Overlays panel to edit the settings. The advantage of using HTML Resources in DPS is that you can reference the video from multiple articles. However, HTML Resources isn't required. Does that answer your question?I'm not aware of known issues with playing videos in Windows 10. You might want to contact technical support to report the issue.

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Re: New AEM Mobile Cordova APIs for Subscriptions and Purchasing
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
I'll ask around. In the meantime, you might want to contact Adobe Support using the numbers listed when you sign in to the Portal using a master admin account.

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Re: AEM Moble - smooth scrolling navigation
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
The name of your article is "DREvents," not "Events." Try navto://DREvents#50% and it should work.

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795

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Re: AEM Moble - smooth scrolling navigation
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
I don't see the screen shots. Go to this thread in a browser and use Insert Image.

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Re: AEM Moble - smooth scrolling navigation
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
Hi Gurd,The article I pointed to works in both DPS and AEM Mobile. The article name is 08_smooth. Using "navto://08_smooth#3.7" in a button lets me jump between tiles 4 and 5. Using "navto://08_smooth#50%" in a button lets me jump halfway down the page. What format are you using? Are you referring to the article name, not the article title? Can you show a screen shot of your buttons panel?

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Re: AEM Moble - smooth scrolling navigation
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
Yes, you can use two methods to jump to a specific location within a smooth-scrolling InDesign-based article:navto://#n (for example #2.5 would jump to the halfway mark of the 3rd page tile in the smooth scrolling article)navto://#n% (for example #50% would jump to the halfway point of the article)The DPS Learn app has an example of this. See Advanced Overlays > Smooth Scrolling Links or see this desktop version: DPS Tips Advanced Overlays: Smooth Scrolling Links

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807

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Re: iOS App Binary Rejected -- App failed to launch on iPad w/ iOS 9.2.1
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
This doesn't seem like a problem with certificates. Have you tested your app on an iPhone? If your app works fine on an iPhone, you might want to resubmit the app.

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903

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Re: Navigate back to the Browse Page from inside a collection
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
I think you have that reversed. The Collection Name isn't allowed to have spaces. Try the link with BEPADM.You can try using navto://relative/parent, which is like a back button. It works if users tap a card to open an article, but if users tap a link from a different article, tapping the link takes them to the previous article, not to the browse page. I think you want to get the navto://collection link to work.

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Re: Navigate back to the Browse Page from inside a collection
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
That should work. Do you have a typo in your collection name? Did you use the collection name and not the collection title? Have you tried testing navto links to other collections or articles?

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Re: Color background won't rotate in mobile devices
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
It would help to see screenshots, if possible.

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683

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Re: Issue creating collection after DPS migration
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
This seems like a problem with the project. I suggest you call technical support. Support information appears on the "Support" tab in the left rail when you sign in using an Admin account.

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687

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Re: Article sharing
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
Is Desktop Web Viewer enabled in your app? To enable the Desktop Web Viewer, go to the On-Demand Portal, choose Apps, and click Create > Desktop Web Viewer.

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Re: Force hyperlinks in HTML article to open in device browser
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
Hi Keith,When you create a standard link in an HTML article, the link opens within the app.Example: Google In AppIf you want to open the link in the external browser, use the goto:DeviceBrowser?url= format:Example: Google External App-Bob

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Re: What are the best ways to test .article files created with InDesign's Digital Publishing features?
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
DPS and Publish Online are two separate workflows. Publish Online is fully available to any InDesign user. In InDesign CC 2014, DPS is also available for limited previewing using the Content Viewer app. However, in order to create you own app, you need a DPS/AEM Mobile license. What are you trying to accomplish?Information about Publish Online: Use Publish Online to publish your InDesign documents Information about DPS: https://helpx.adobe.com/digital-publishing-suite/topics.html

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Re: Problem with object states in Indesign cc 2015
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
Group the + sign with each small image before you turn them into buttons.

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Re: What are the best ways to test .article files created with InDesign's Digital Publishing features?
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
With DPS, anyone with an Adobe ID can create and preview folios. With AEM Mobile, an account is required to test articles. InDesign CC 2015 and later support only AEM Mobile. To create DPS folios, you need to use InDesign CC 2014, CC, or CS6.To sign up for an AEM Mobile trial account, go here: https://try.aemmobile.adobe.com/ Regarding the testing of InDesign-based .article files in AEM Mobile, create an article and add it to a collection. Whenever you make a change to the InDesign article that ...

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Re: Problem with object states in Indesign cc 2015
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
I don't see a difference between your [Normal] state and your [Click] state. Are you using an invisible button that covers the button area? Here's what my button looks like. When I tap the button, it displays the MSO state and is hidden from view. Again, if using the click state to hide the button doesn't work in your layout, there are other approaches, such as nesting buttons within MSO states.

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Re: Problem with object states in Indesign cc 2015
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
One option is to edit the button so that the [Click] state is invisible. That's the easiest approach. If that solution doesn't work, there are other approaches.

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Re: Dynamic Banner Might show up...
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
Hi Tommy,In my experience, when a dynamic banner shows up on one device but not another, it's usually an issue with the layout card. Experiment with editing your card or mapping rules to see if that resolves the problem. For example, instead of using a 12x3 card, try a Full x 3 card. Hope this helps.

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Re: how to link dynamic banner to sign-in prompt?
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
Sample entitlement banner code is now available under "Dynamic banners" in this article:Creating banners and dynamic banners for browse pages If you're not signed in, you get a "Click here to sign in" prompt. If you're signed in, you get a Sign Out button that displays the banner short title (or "Hello"). You can edit the index.html file to provide your own strings and formatting. (Remember to select the "Enable extensibility features" option when creating the dynamic banner.)

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730

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Re: iOS issue creating app since update
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
The log file is saved to your home folder. You can open that file and read the messages to try to find the error.The most probably cause is a duplicate certificate in your keychain. Open the Keychain Access utility and check to make sure the certificate you're signing the app with doesn't have a duplicate.Hope this helps. Happy holidays!

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Re: Android Notifications
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
Yes, it means that devices have not been updated with the newer version or that the devices with updates have not yet been registered. It can take a few hours.

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Re: Export of Article files (AEM) in In Design CC 2017 are much more bigger than in CC 2015
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
This is likely a problem with how you're structuring the HTML file. Make sure that the .html file you're linking to in the Web overlay is in a subfolder that contains only the files used in the HTML. If the .html file is in the Documents folder, for example, you upload all the contents of the Documents folder when you export the article. Put your html file in its own subfolder and try again.

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690

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Re: Good practice or bad: Naming Bundle IDs for iOS and Android
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
I think it's a good idea to keep the same Bundle ID for iOS and Android. I can't think of any reason to use different Bundle IDs. In some cases, such as setting up Push Messaging in Mobile Marketing, using the same Bundle ID for iOS/Android provides more flexibility.

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Re: Maximum Columns?
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
Yes, the maximum number of grids is 12.

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Re: Entitlement problem with Desktop Web Viewer
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
Thanks for the heads up, Keith. I updated the description in the help article. I'll submit a request to edit the UI option description as well.

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838

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Re: Trouble Uploading a Brand Image...
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
That sounds like a problem with the project. I would call Adobe Support.

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975

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Re: Preflight App Will Not Install Now.
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
Is your iPhone UDID added to your mobileprovision file? Add your UDID, rebuild the provision file, and then use that new provision file when signing the app.

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Re: Preflight App Will Not Install Now.
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
Do you get a gray app icon when you try to install the app? If so, the iPhone's device ID likely isn't added to your mobileprovision file.

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775

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Re: Few questions about my app
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Bob_Bringhurst_

Employee

Bob_Bringhurst_
- Adobe Experience Manager Mobile
For the cover issue, I don't understand the question. Please clarify.For the custom preflight app, see this article: Preview AEM Mobile content using AEM Preflight You might also want to look at these learning resources:Video tutorials for AEM Mobile Preview AEM Mobile content using AEM Preflight

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