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Restore asset folder

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Level 8

Hi All,

I have a sample-content asset folder inside /content/dam/itba/sample-content  but it was suddenly disappeared, Is there any way to restore it.

 

Thanks,

Vani.

1 Accepted Solution

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Correct answer by
Employee

Check below :-

  • You have access rights to view it.
  • Did it get moved accidentally to another location - try to search with folder name. If yes , you can move it back .
  • If deleted, there is no way unless you have a backup on another env or the back up of same instance.
  • Once deleted there is no functionality in AEM to restore the asset/folder back.

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2 Replies

Avatar

Correct answer by
Employee

Check below :-

  • You have access rights to view it.
  • Did it get moved accidentally to another location - try to search with folder name. If yes , you can move it back .
  • If deleted, there is no way unless you have a backup on another env or the back up of same instance.
  • Once deleted there is no functionality in AEM to restore the asset/folder back.

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Community Advisor

@Vani1012 There might be 2 possible ways to get the folder back-

1. If the folder, alongwith the assets was published, you can create a package from the publisher and install it on the author instance.

2. Or you can work with your Adobe CSE- if it's an AMS managed instance. They can restore from the backup, you need to supply a date when the folder was available.