Brand Portal Configuration - Don’t appear button create (author instance)

jlfera

11-09-2020

Hello,

I’m trying to configure the connection between the AEM author instance and my brand portal (https://COMPANY.brand-portal.adobe.com/).

 

We have 5 steps:

The first 3 steps were OK, but in the step 4 I have a problem:

https://docs.adobe.com/content/help/en/experience-manager-65/assets/brandportal/configure-aem-assets...

When I enter in the Cloud Services AEM Brand Portal, the button "Create" does not exists:

Brand-Config.png

How I can resolve this problem?

Thanks

Assets brand configuration

Accepted Solutions (0)

Answers (1)

Answers (1)

Vikas_Bharti

Employee

11-09-2020

Hi,

Kindly confirm the exact AEM version you are working with, configuring AEM Assets with Brand Portal via Adobe I/O is supported on AEM 6.4.8.0 and above and AEM 6.5.4 and above. So, make sure you've got the latest service pack installed on the instance. Also, login as administrator on the instance to have sufficient rights for making the config.

 

Regards,

Vikas