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Why aren't my metadata updates reflected in the Brand Portal?

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I recently bulk edited a batch of metadata on assets that have already been published to the Brand Portal, but I am not seeing these updates in the Brand Portal. Doesn't it automatically update to match the metadata in the authoring environment?

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1 Accepted Solution

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Correct answer by
Community Advisor

Hi @ElanaMi 
Please refer below

When you make changes to the metadata of assets in the authoring environment, you need to manually trigger a synchronization process to update the metadata in the Brand Portal. This synchronization process ensures that the metadata changes made in the authoring environment are propagated to the Brand Portal.

To trigger the synchronization process, you can follow these steps:

  1. Open the Assets console in AEM.
  2. Select the assets for which you want to synchronize the metadata.
  3. Click on the "More" button (three vertical dots) in the toolbar.
  4. From the dropdown menu, select "Synchronize".
  5. A confirmation dialog will appear. Click "OK" to start the synchronization process.

Once the synchronization process is complete, the metadata changes should be reflected in the Brand Portal.

It's important to note that the synchronization process may take some time to complete, depending on the number of assets and the complexity of the metadata changes. Additionally, ensure that the necessary permissions are set up correctly for the synchronization process to work.
https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager-assets/custom-metadata-not... 
https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/metadata-update-on-brand-p... 



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2 Replies

Avatar

Correct answer by
Community Advisor

Hi @ElanaMi 
Please refer below

When you make changes to the metadata of assets in the authoring environment, you need to manually trigger a synchronization process to update the metadata in the Brand Portal. This synchronization process ensures that the metadata changes made in the authoring environment are propagated to the Brand Portal.

To trigger the synchronization process, you can follow these steps:

  1. Open the Assets console in AEM.
  2. Select the assets for which you want to synchronize the metadata.
  3. Click on the "More" button (three vertical dots) in the toolbar.
  4. From the dropdown menu, select "Synchronize".
  5. A confirmation dialog will appear. Click "OK" to start the synchronization process.

Once the synchronization process is complete, the metadata changes should be reflected in the Brand Portal.

It's important to note that the synchronization process may take some time to complete, depending on the number of assets and the complexity of the metadata changes. Additionally, ensure that the necessary permissions are set up correctly for the synchronization process to work.
https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager-assets/custom-metadata-not... 
https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/metadata-update-on-brand-p... 



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Community Advisor

Brand Portal is not getting automatically synced by the AEM.
We had to create a workflow to do that for us.