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mattb33671946
mattb33671946
Level 2
May 14, 2019
Solved

Custom Metadata Not Showing Up on Brand Portal

  • May 14, 2019
  • 2 replies
  • 3871 views

I have gone through the process for creating a custom Metadata Schema that is outlined below:

Use the metadata schema form

I am able to successfully apply & save custom metadata values within my Author - Assets area.  I have also implemented the Custom Search Facet functionality that is outlined in the following article, which I have been able to get working as expected in the Author - Assets area. 

Use custom search facets

I have also published the Metadata Schema and Search Facets to Brand Portal as outlined here:

Publish presets, schema, and facets to Brand Portal

However, when I publish an asset with a value entered into a custom metadata field to our Brand Portal, the custom metadata field & value(s) that are visible in our Author - Assets area are not showing up in the asset properties on Brand Portal. 

Please see attached screenshots.  Any ideas on what needs to happen beyond what I've outlined above to get this working as expected? 

Source image file 17832 not available

Source image file 17833 not available

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Best answer by mattb33671946

In our case it was a permissions issue.  We submitted a Daycare ticket and after reviewing our logs in the following location, we identified the user that needed to have permissions adjusted. 

AEM > Tools > Deployment > Replication > Agents on Author > {our environment} MP Replication Agent0 Default > View log

Once that change was made, we were able to get our custom metadata and corresponding custom search facets to publish to Brand Portal as expected.  I'm not sure if that will help in your case but that's the breakthrough solution on our end.

2 replies

katymal1
katymal1
June 4, 2019

I have the same issue, but mainly for the dropdown field type.  The single line metadata seem to show correctly.

Did you figure out your issue?

    mattb33671946
    mattb33671946AuthorAccepted solution
    Level 2
    June 5, 2019

    In our case it was a permissions issue.  We submitted a Daycare ticket and after reviewing our logs in the following location, we identified the user that needed to have permissions adjusted. 

    AEM > Tools > Deployment > Replication > Agents on Author > {our environment} MP Replication Agent0 Default > View log

    Once that change was made, we were able to get our custom metadata and corresponding custom search facets to publish to Brand Portal as expected.  I'm not sure if that will help in your case but that's the breakthrough solution on our end.

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