This setting gets applied to the complete account, so there won't be any
problems with the delivery of existing assets. As mentioned earlier,
dynamic Media servers currently don't serve up images that are larger
than 25 million pixels(5000x5000). You can create an image preset[0] and
adjust height and width as per requirement for large images and use that
to deliver. [0]
https://docs.adobe.com/content/help/en/experience-manager-65/assets/dynamic/managing-image-presets.html#creating-image-presets
Hi Srikanth,Each DM account has a configuration setting called "Reply
Image Size Limit." It specifies the maximum reply image width and height
that can be returned to the client. The server returns the "illegal
image size" message if a request would cause a reply image whose width
or height is larger than this setting.To adjust the MaxPix, log in to DM
cloud(Scene7 Publishing System), and choose Setup > Application Setup >
Publish Setup > Image Server > Reply Image Size Limit. Increase this
sett...
This could be a bug as pointed earlier and as suggested kindly update
the instance to the latest service pack and check if it helps. If the
issue persists even after the upgrade, I recommend opening. a support
ticket with a complete set of error logs for further investigation.
There were some issues related to bulk processing of assets, sometimes
metadata from scene7 was not updated for the assets, etc. You can also
check the Publish Asset settings selected in the dm cloud config, if its
set to upon activation that means assets would be replicated to dm cloud
but won't be activated until to manually publish them. Try changing the
setting to Immediately to make them publish at the time of uploading.
Hi,Kindly confirm the exact AEM version you are working with,
configuring AEM Assets with Brand Portal via Adobe I/O is supported on
AEM 6.4.8.0 and above and AEM 6.5.4 and above. So, make sure you've got
the latest service pack installed on the instance. Also, login as
administrator on the instance to have sufficient rights for making the
config. Regards,Vikas
Hi,There could be many reasons why an asset gets stuck in
PublishIncomplete. I suggest opening a support ticket with us along with
complete error logs and if possible adding debugger logs[0] capturing
specific calls to the dm cloud for further investigation. Also, I would
recommend upgrading the instance to the latest service pack as we've
fixed quite a number of bugs/issues related to the processing of assets
in SP4 and above.[0] • com.day.cq.dam.scene7 = communication between AEM
and Scene7.• ...
There are two ways you can get the cache cleared for the assets with AEM
DM Hybrid setup: 1. In AEM you can change the Default Manifest setting
for the image server. You can fine-tune quality (JPEG quality,
resolution, resampling mode), caching (expiration), and prevent the
rendering of images that are too large (defaultpix, defaultthumbpix,
maxpix). More detailed information can be found here[0]2. Open a support
ticket along with the list of asset URLs and will get that processed
from the backe...
Hi, What is the run mode of your AEM instance? To use this functionality
for creating mix media set, the runmode of your AEM instance needs to be
dynamicmedia_scene7[0] and related settings under cloud-config should be
in place as described in the below help article. Once the settings are
present, the video/asset that you uploaded would be synched with DM
cloud and that's what Mixed Media [1]set requires. [0]
https://docs.adobe.com/content/help/en/experience-manager-65/assets/dynamic/config-dms7...
Hi Diksha, The smart crop for videos work differently than images. For
videos it won't show the renditions for you to edit by clicking on Smart
Crop, instead, you've to create a Viewer Preset with Rich Media Type as
Smart Crop Video to use them. The URL which gets generated from the
smart crop viewer would crop the video according to the screen size you
are viewing based on the smart crop profile values. Thanks
To use Smart Crop, you should be using dynamicmedia run mode(i.e.
dynamicmedia or dynamicmedia_scene7) on your AEM with cloud-config
updated with DM account setting. In case these conditions met and you
still don't see Smart Crop renditions than kindly check the Image
profile you've created. Does it have the Smart Crop selected? Here is an
example which you can compare: Smart Crop Image Profile Example If for
some reason it still doesn't show the option with the above settings in
place, I recomm...
Hi Diksha,As part of your profile, you need to enable the Smart Crop
Ratio tool to select pre-defined aspect ratios. So, did you enable it
and added the crop ratios? Try creating a new video profile, enable
smart crop, and add some crop ratios. Apply this on a new folder and
check the video, the option will show up. Here is the help article you
can use:
https://docs.adobe.com/content/help/en/experience-manager-65/assets/dynamic/video-profiles.html#about-smart-crop-videoThanks
You can request your existing DPS professional account provisioned for
DPS 2015 from this link :
https://adobe.allegiancetech.com/cgi-bin/qwebcorporate.dll?CM2KP9. Once
you fill the request form, Please allow for up to five business days for
your account to be set up. Thanks,Vikas
