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Asset Share pages and IE11

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jimp38732070

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jimp38732070

jimp38732070

04-01-2018

We have some asset share pages that worked on all browsers until about 4 weeks ago.  Only with IE11, it is not loading CSS correctly, gives the mis-matched mime type error in browser console (F12), but it's not mime types.  On Chrome and Firefox it looks fine, but you should be able to double-click on a thumbnail and it opens up a preview tab with more into on the asset.  Going direct to publish works, going through dispatcher it does not.  I recall we ran into this when we did the upgrade to 6.3 and it was a caching issue on the dispatcher.  If I don't go through dispatcher and go direct to the publish instance at port 4305, it works fine.  It's only IE 11 through the dispatcher.  Do this ring a bell with anyone?

Here is a basic sample:  https://digitalhubshare.symantec.com/content/symantec/digitalhub/external/enterprise/logos-pkg.html

Thanks for looking!

Jim P

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smacdonald2008

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smacdonald2008

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smacdonald2008

05-01-2018

This looks like a software bug. Please open a support ticket so this can be fixed by the Eng team.

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jimp38732070

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jimp38732070

jimp38732070

05-01-2018

Will do Scott.

Thanks,

Jim P