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Ability to update user names in Admin Console

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Andrey_Osadchuk
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Andrey_Osadchuk
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28-11-2020

When a user gets added via Admin Console without entering first and last names (that are optional), the user is listed as [None] that is confusing.

Make it possible to update user names (that is not possible today) or, alternatively, pull the names from the user account (Adobe ID). Today even if the user sets the first and last names in their account (account.adobe.com), the values do not get synced with Admin Console.

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admin console
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jkm-disco
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jkm-disco
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30-11-2020

Hi @Andrey_Osadchuk , it doesn't look like this is the same issue since you're using Adobe IDs, and this is probably just a bug, but there's similarly odd behavior using Federated IDs. My organization uses multiple IMS Orgs which means multiple instances of Admin Console. Since we use SSO there is some linking that happens between these Admin Consoles to allow for a domain to be used more than once. One of the bugs is that if a user is added to a specific Admin Console first, that is where they will need to have their account information updated from.