Ability to update user names in Admin Console

Avatar

Avatar

Andrey_Osadchuk

MVP

Avatar

Andrey_Osadchuk

MVP

Andrey_Osadchuk
MVP

28-11-2020

When a user gets added via Admin Console without entering first and last names (that are optional), the user is listed as [None] that is confusing.

Make it possible to update user names (that is not possible today) or, alternatively, pull the names from the user account (Adobe ID). Today even if the user sets the first and last names in their account (account.adobe.com), the values do not get synced with Admin Console.

Andrey_Osadchuk_1-1606587327093.png

 

Andrey_Osadchuk_0-1606587258606.png

 

admin console
1 Comment

Avatar

Avatar

jkm-disco

Avatar

jkm-disco

jkm-disco

30-11-2020

Hi @Andrey_Osadchuk , it doesn't look like this is the same issue since you're using Adobe IDs, and this is probably just a bug, but there's similarly odd behavior using Federated IDs. My organization uses multiple IMS Orgs which means multiple instances of Admin Console. Since we use SSO there is some linking that happens between these Admin Consoles to allow for a domain to be used more than once. One of the bugs is that if a user is added to a specific Admin Console first, that is where they will need to have their account information updated from.