Dear ACS community,
I'm looking for a solution that we can import new profiles and subscribe them to a service.
So far so easy using workflows in ACS.
The specific service contains a custom message, which leads to a transactional message being sent.
This message is only sent for regular subscriptions outside workflows.
Can I force that this message is sent also when subscribing users within a workflow?
Can I link/trigger a transactional message from within a workflow?
Thanks, best regards
I see your dilemma and it's a tricky one because although ideal using the Transactional Message at Subscription level would be, you could face some performance issue when the workflow updates large volume of subscription and this is the reason why the message at Subscription isn't triggered when subscribing via a workflow, it will make the solution quite unstable (image hundred of thousands transactional emails sent)
For your scenario, there is no other option that to have 2 emails:
Hope this helps
Unfortunately, yes you would have to do such copy/paste. On the reporting side, you would have to build a dynamic report filtering by the 2 deliveries to get an overview of the deliveries for the subscription service.