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SOLVED

Not access email designer

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Level 1

Hello i don't have any access to email designer. I have a error message : 

Cannot read properties of undefined (reading 'serverUrl')
Have you ever had this problem ?
Thank
1 Accepted Solution

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Correct answer by
Community Advisor

Hi @surmontlii,

 

As long as you have access to ACS then it should allow you to edit delivery templates using email designer.

 

I would suggest to verify your permission and take a look at this page for roles & permissions.

https://experienceleague.adobe.com/docs/campaign-standard/assets/acs_rights.pdf?lang=en

 

Thanks!

View solution in original post

1 Reply

Avatar

Correct answer by
Community Advisor

Hi @surmontlii,

 

As long as you have access to ACS then it should allow you to edit delivery templates using email designer.

 

I would suggest to verify your permission and take a look at this page for roles & permissions.

https://experienceleague.adobe.com/docs/campaign-standard/assets/acs_rights.pdf?lang=en

 

Thanks!