Issue in CRM Connector activity of Adobe Campaign v6

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Senthil24

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Senthil24

Senthil24

04-07-2017

Hi,

I was working on the integration of Adobe Campaign v6 with MS Dynamics 365 online. I have successfully imported contacts from MS dynamics to campaign.

Now I want to export campaign data to MS dynamics, While I was configuring the 'CRM connector' activity for doing the same. I came across this issue.

Mapping is needed in this activity.

1243084_pastedImage_1.png Under the Adobe Campaign , there is an edit expression (highlighted part) icon . It is not working. When I click on it , nothing happens or no list of columns appear nor am I able to type anything there whereas Remote CRM columns are appearing.

Not sure as to why this is not enabled. Do I have to change/add something which might be causing this not to work as intended,

-Senthil

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glvarrichio

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glvarrichio

glvarrichio

17-10-2018

Hi Florent,

I was searching and found your tips to Senthil.

I followed the same steps, first started with the Generic CRM tahat failed with the following error,

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Synchronize CRM ClientDev(Import from CRM)

INT-150012 The HTTP query returned a 'Internal Server Error' type error (500)

Error during remote search query. Query: '<query i:type="b:QueryExpression" xmlns:b="http://schemas.microsoft.com/xrm/2011/Contracts" xmlns:i="http://www.w3.org/2001/XMLSchema-instance"> <b:ColumnSet> <b:AllColumns>false</b:AllColumns> <b:Columns xmlns:c="http://schemas.microsoft.com/2003/10/Serialization/Arrays"> <c:string>leadid</c:string> <c:string>firstname</c:string> </b:Columns>   </b:ColumnSet>   <b:EntityName>lead</b:EntityName> <b:PageInfo> <b:Count>100</b:Count><b:PageNumber>1</b:PageNumber> </b:PageInfo> </query>', cause: 'Unexpected exception from plug-in (Execute): Client.Tools.SearchPlugin.SearchPlugin: System.NullReferenceException: Object reference not set to an instance of an object.'.

SCR-160012 JavaScript: error while evaluating script 'crmConnectorDataMgt_call'.

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Then I changed to Microsoft CRM and started getting the issue below:

1598343_pastedImage_0.png

And I tried to give a try and navgated at Dynamics, by opening a Contact or Leads I got this.

1598348_pastedImage_3.png

Any clue on what is happening? I believe it is something at Dynamics API

Thanks