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SOLVED

HTML Zip File Upload Error in ACS

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Level 1

I'm trying to upload a compressed zip file which contains HTML using the legacy editor, and I receive the following error msg:

 

moniquet8691032_0-1579759355686.png

 

Any guidance is appreciated. 

1 Accepted Solution

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Correct answer by
Employee Advisor

Hello Monique,

So this error we have seen a couple times in the past and typically indicates that there is a non-standard characters present in the HTML.

 

You'll need to review your HTML and remove any non-standard characters.  In the past this was due to things like ASCII control characters such as US(Unit separator) or RS(Record separator) being present.

 

Regards,

 

Craig

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1 Reply

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Correct answer by
Employee Advisor

Hello Monique,

So this error we have seen a couple times in the past and typically indicates that there is a non-standard characters present in the HTML.

 

You'll need to review your HTML and remove any non-standard characters.  In the past this was due to things like ASCII control characters such as US(Unit separator) or RS(Record separator) being present.

 

Regards,

 

Craig