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SOLVED

How to download Adobe Campaign

Federica23IT
Level 2
Level 2

Hello,

I am following the Adobe Campaign Business Practitioner course but if I log in to " https://support.neolane.net/webApp/extranetLogin " to download Adobe Campaign I do not have the credentials.

How do I request credentials?

Thanks,

Federica

1 Accepted Solution
Vapsy
Correct answer by
Employee
Employee

Hi Federica,

In order to gain access to Adobe Support portal, you need to be part of a partner organization or part of customer organization that has bought the Adobe Campaign license.

If you fall in either of the above categories, please reach out to an existing support portal user in your company and ask them to raise a support ticket on your behalf requesting for your access.

Alternatively, if you are the first Campaign user from the organization, please contact your Customer Success Manager who will initiate a request for you.

Hope this helps.

Regards,
Vipul

View solution in original post

1 Reply
Vapsy
Correct answer by
Employee
Employee

Hi Federica,

In order to gain access to Adobe Support portal, you need to be part of a partner organization or part of customer organization that has bought the Adobe Campaign license.

If you fall in either of the above categories, please reach out to an existing support portal user in your company and ask them to raise a support ticket on your behalf requesting for your access.

Alternatively, if you are the first Campaign user from the organization, please contact your Customer Success Manager who will initiate a request for you.

Hope this helps.

Regards,
Vipul

View solution in original post