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Re: Customer Journey - 30 Days - Landing Page Info Used to Determine Message - Adobe Campaign Standard

Scenario B is not possible. If the profile is already opted out, you cannot send an email to it as part of your Step 1.

2.1K

Re: Option Variable in Message Centre - Adobe Campaign Classic

I'm assuming you don't have access to the Message Center execution instance.You will need support's help to create the same option on RT side. This option will not get published as part of the template publishing and hence has to be manually created.

2.0K

Re: Option Variable in Message Centre - Adobe Campaign Classic

Hi Visakha, Is this query for ACC or ACS?

1.9K

Re: List Update as part of a workflow - Adobe Campaign Classic

Hi katrin_p, Looks good depending upon how correctly you have set up the Split condition.

5.5K

Re: Modifying tables other than Profile from a landing page - Adobe Campaign Standard

Hi mustafaa6441711,With the current ACS version this is not doable or better to say that the feature is not available.You can use a landing page to only modify profile or a resource directly linked to profile.Any disconnected custom resource will have to be modified using a new feature coming out in May release. It will allow you to pick the details for custom resource in a landing page. This landing page will be able to call a custom workflow containing external signal activity. LP will pass on...

1.9K

Re: Issue during build upgrade - Adobe Campaign Standard

Hi dboat,The path as per me should be 8050 >> 8192 >> 8640. As these are huge jumps including a version migration from 6.1.0 to 6.1.1 we highly recommend that you have active consulting working with you on the project (just in case there is a need).Regards,Vipul

1.9K

Re: Issue during build upgrade - Adobe Campaign Standard

Hi dboat,Having checked the internal documentation it seems to be a known bug which was fixed on build 8535. Will recommend you to proceed further to the aforesaid build and see if the issue is resolved.Regards,Vipul

1.8K

Re: Get primary key of Recipient in Adobe Standard workflow - Query Activity - Adobe Campaign Standard

Hi santhoshsrg,Better to make use of customerID from CRM (if there is one). It will be a more relatable value which can be used across solutions.Campaign PK value is not the right field to lookout for.Regards,Vipul

17.3K

Re: Adding profile count as additional data element. - Adobe Campaign Standard

Hi bartt53947430, Please confirm if this query is for ACC or ACS. This is doable on ACC.Right after the query activity you can make use of a JS code activity where you define an intance variable and populate it with record countinstance.vars.profileCount = vars.recCountThen use this instance variable to pass it over to a delivery variable and use in personalisation.Regards,vipul

1.9K

Re: Error while creating delivery through workflow - Adobe Campaign Classic

HI dikshagoel,Assuming this is for ACCThe internal name is something which is automatically generated for a new entity using the related Counter values which you can find inside Administration > Platform > Counters.In your case when the child delivery is getting created it is taking an internal name for this there is another delivery exisiting inside the database table. Quite possible that the conflicting delivery was exported from another environment and imported in this instance.it is there ad...

1.8K

Re: Regarding recent update to 8887 - Adobe Campaign Standard

Hi anurags60754804,The error SQL message is trying to state that the operator with ID 3430 does not have read access to the folder where recipient with ID . Please check the rights of operator 3430 which I believe is operator "webapp" or could be something else in your case and assign the rights accordingly.Regards,Vipul

9.2K

Re: Adobe Campaign Standard SMS - Adobe Campaign Standard

Hi jamesm51099,ACS also is same as ACC when it comes to working with SMS channel.ACS can only facilitate creation of SMS content and tracking it. Actual sending of SMS is done by a SMS vendor.Regards,Vipul

1.7K

Re: Get primary key of Recipient in Adobe Standard workflow - Query Activity - Adobe Campaign Standard

Hi santhoshsrg,Any reason why you wish to pass the ID of profile (linked to your cusResource?If you fetch an attribute of profile schema inside the next activity, system is intelligent enough to make use of ID value to create an inner join. Sorry of this is a redundant question but I'm trying to assist on your business use case.Regards,Vipul

17.3K

Re: com.day.cq.mcm.campaign.impl.CampaignConnectorImpl Internal Adobe Campaign error: response body is: Error rc=-53 - Adobe Campaign Standard

The problem is here in your POST call. you are sending empty data for profile creation in Campaigndata={}Please send a proper payload.Also get in touch with your conterpart who has access to the Campaign instance. As soon as you receive this error, check for reason inside the web logs with your colleagues' help.

1.8K

Re: com.day.cq.mcm.campaign.impl.CampaignConnectorImpl Internal Adobe Campaign error: response body is: Error rc=-53 - Adobe Campaign Standard

Hi umamaheswariy46147403,Did you get this error on Campaign classic or Standard. Seeing the error I have a feeling it was ClassicRegards,Vipul

1.9K

Re: Get primary key of Recipient in Adobe Standard workflow - Query Activity - Adobe Campaign Standard

Hi santhoshsrg,The PK value is automatically moved forward in the transition but if you will try to view it, it will appear as encrypted. It has been done to enhance security.What is the exact use case?Regards,Vipul

17.3K

Re: Concurrent REST API calls - Adobe Campaign Standard

Hi Ishani,Are you using a pre-loading inside the webapp?

5.8K

Re: Using a variable to dynamically change the Delivery Template reference in "New, created from a template" - Adobe Campaign Standard

Hi Sol,You can achieve that by dynamically modifying the Initialization Script of the delivery activity.As you can see here I've provided the primary ID of the delivery template I wish to employ. You can define a JS activity in the workflow where you can perform queryDef to get the delivery template primary key based on say Internal name/label.Regards,Vipul

2.0K

Re: workflow limit the size of people - Adobe Campaign Standard

Hi raphaelc83249955 ,This should be of interest to you. Control rules You can purchase Campaign Optimization package which will provide you with the ability to create Control Rules. This is available for ACC only for now.I hope your query is not for ACS.Regards,Vipul

2.0K

Re: Is it ok to delete erroneous deliveries? - Adobe Campaign Standard

Hi Lena,Message Center deliveries are Continuous deliveries. As soon as you get a new event related to that delivery, the email delivery status will get set to InProgress followed by Finished or Retry Pending.Before deciding on deletion, we should help identify why it is failing. Definitely there is something wrong on yoru template.If you fix that, this problem will go away.Can you please point out the error that causes the delivery to fail?If you still wish to get rid of problematic delivery, r...

1.9K

Re: User unsubscribes, but then asks to be added back - Adobe Campaign Standard

I have a feeling that your unsubscribe landing page has been designed to unsubscribe the profile from a particular service. It doesn’t impact the “blacklist” fields of profile resource.Then there is some custom process on yoru side which sets the “do not contact” field with the business logic implemented.That is why this workflow again did set the “do not contact” information to Yes.Can you please investigate accordingly or open a support case to assist with the investigation.Regards,Vipul

3.9K

Re: Predictive Subject Line - Subject Line Training - Adobe Campaign Standard

Hi John,Please find inputs that we received from Engineering for a similar issue reported by another customer.Predictive subject line is a machine learning process where-in we take the subject lines, with their open rates, that you have uploaded and try to come up with predictions on the future subject line that you are going to be using.For this, Campaign takes the subject lines as training data and tries to come up with a significant enough model to predict open rate with at least 95% confiden...

2.2K

Re: Adobe Campaign Console unattended installation - Adobe Campaign Classic

Hi,There is no silent installer for Campaign Console.Submit it as an idea.Regards,Vipul Raghav

2.4K

Re: Campaign sending messages to Call Center and Kiosk - Adobe Campaign Standard

Hi https://forums.adobe.com/people/AEM%20Forum,Basically Campaign is able to extract the target audience which you can, by various ways, send to a service provider.They can then use this file to contact people on the target list.This sharing of data can happen over a designated email address of Call Center or on the sFTP or an external system.Regards,Vipul

2.0K

Re: Update image on a delivery that has already been sent - Adobe Campaign Standard

Hi amyh13894915,Even if you change the image on your server, it is not necessary that the image on end users inbox is being server from your server side. 1. To begin with, Campaign stores the uploaded image as a MD5 file name. Hope the new image has been uploaded with the same MD5 name. 2. When you push images on email, the same can be cached by Gmail or even by cloud front. So if you change the image on your server, you will then have to clear the cloudfront cache on all possible mirror servers...

1.7K

Re: Unsubscribe - Adobe Campaign Standard

Hi Alice,Yes, that should not be a problem.Unsubscribe simply fires an API call to Subscription Service API. Firing the same call for an unsubscribed profile will not have any adverse effect.Regards,Vipul Raghav

1.9K

Re: ACS API - How to target Custom Resources - Adobe Campaign Standard

Hi Jose,You can only make modifications to a customer resource if it is directly linked to Profile.You have a schema OrderStatuses which I believe has a 1:1 mapping with Order which then as a many to one mapping with Profile, simply because a profile can make multiple orders.Inside ProfileandServicesext you can access Orders using the href URL for it.Then through that you select the href for a particular order which will take you into a specific order detail. This will give you href for OrderSta...

2.3K

Re: Is it possible to Load Fonts in Adobe Campaign Standard to use in emails? - Adobe Campaign Standard

Hi https://forums.adobe.com/people/Clarence%20Bunch%20Jr. ,Yes you can do so using CSS.If you are working on ACC then you can upload the font inside Public Resources section and then use the MD5 path of that font on the CSS. Depending on the build you are on and the extension of this font, you might have to whitelist the extension on the server side (contact support if hosted by Adobe or contact your IT team if setup is on-prem).If you are on ACS, please upload on a publically available site and...

2.9K

Re: Creating Input form for Workflow - Adobe Campaign Classic

Hi Dave, Sorry, I'm not aware of it.A possible workaround I can think of is if you extend the workflow schema and create that many columns for each instance variable.You can then modify the workflow form to show relevant input fields.Regards,Vipul

2.4K

Re: Captcha for Acquisition landing page? - Adobe Campaign Standard

Hi Robert,Sorry this functionality is not available on ACS as of now.Can you please reach out to support and log an enhancement request.Regards,Vipul Raghav

1.9K

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