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Delivery message qualification - New messages being added with a different email address


Level 6

When sending emails and a delivery failure occurs it gets written to the Delivery message qualification table.  You can update messages to have a failure type Hard, so they will be ignored in the future because those become quarantined.


We are receiving new errors that are adding email to the end of it, so instead of a Hard failure, the failure type in Undefined.  Here is an example message:


554 delivery error: dd Sorry, your message to * cannot be delivered. This mailbox is disabled (554.30). - zzzzzz.mail.ggg.yahoo.com


Here is my question:  Is there a wildcard function available for delivery message qualification?



1 Reply



Hi John,


Since this is ACS, JS functions will not work here.

I would recommend creating a workflow to update all "undefined" Delivery qualifications.