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dsareen1
dsareen1
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Re: How to make sender addresses dynamic on ACS - Adobe Campaign Standard 11-09-2022
Hi, ACS does not allow customizing the sender address, as the sender address used in deliveries should be properly delegated and configured on the ACS instance. Thanks, Deepika

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117

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1

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0
Re: How to check if ACS product is a prime offering ? - Adobe Campaign Standard 11-09-2022
Hi Rutuja, If on Admin Console your Org has both campaign Classic or Campaign Standard instances, then there is a chance that it could be part of PRIME offering. To confirm please login into your Campaign Classic instance and check for ACS Connector. For more details, please refer to: https://experienceleague.adobe.com/docs/campaign-classic/using/integrating-with-adobe-experience-cloud/acs-connector/acs-connector-principles-and-data-cycle.html?lang=en Thanks, Deepika

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44

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2

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0
Re: Facing "Invalid object name" Error in Email Delivery - Adobe Campaign 11-09-2022
Hi Neelam, Did the delivery was copied from some other workflow? Have you tried creating the workflow from scratch and checking if the error appears? Thanks, Deepika

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20

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0

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0
Re: 2waySMS - Adobe Campaign 11-09-2022
Hi Gayatri, Please refer to the following SMS Technote for details related to the automatic reply sent to MO: https://experienceleague.adobe.com/docs/campaign-classic/using/sending-messages/sending-messages-on-mobiles/sms-protocol.html?lang=en Thanks, Deepika

Views

92

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0

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1
Re: Delivery message qualification - New messages being added with a different email address - Adobe Campaign Standard 14-08-2022
Hi John, Since this is ACS, JS functions will not work here. I would recommend creating a workflow to update all "undefined" Delivery qualifications. Thank, Deepika

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65

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0

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0
Re: External account SMS - Adobe Campaign Standard 14-08-2022
Hi, You can create a workflow, with query activity. Set the resource as nms:delivery and targeting dimension as Routing(deliveryProvider). Then you can set a filter on the External account name. The result will show you the no. of deliveries that have been sent using the mentioned external account. Thanks, Deepika

Views

113

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1

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1
Re: Database connections, session timeout - Adobe Campaign 14-08-2022
Hi Ashish, - How can we check the number of db connections in ACC? Ans: If you are using postgres, you can check postgres DB reports or run following query, for count of DB connections: SELECT sum(numbackends) FROM pg_stat_database; - How can we check the user is inactive or not in ACC? Ans: You can check in logins.log when user last logged in. It is not possible to check whether the logged in user is active or not. - How can we achieve that DB connections for inactive users are terminated after...

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85

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1

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Re: Proofs show sent yet are not received - Adobe Campaign Standard 14-08-2022
Hi, Delivery logs are synced asynchronously between enhanced MTA and Campaign instance. Please wait for 2-3 days to see if any of these proofs broadlog get marked as failed. If it doesn't then it would mean that the delivery was received correctly by the recipient domain MX server but due to some issue the MX server has not delivered it in Inbox. Check with the MX domain administrator and check the recipient's SPAM folder. Thanks, Deepika

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120

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1

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Re: What is a frontal server? - Adobe Campaign 14-08-2022
Frontal Servers are like web servers that handle the tracking, mirror pages, and delivery. Tracking, Mirror pages, and images are generally hosted on Frontal Servers, so the apache access requests can be handled at the web server level and they do not increase the load on the application server. For further details, please refer to: https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/deployment-types-/standard-deployment.html?lang=en

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84

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2

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Re: Sending a proof of an email created in AEM -> no prefix {Proof1} - Adobe Campaign 27-06-2022
Hi Julien, I tested the Proof of AEM template synced delivery, and for me, the prefix is getting added correctly.I tested it on Build 9346. I would recommend checking Proof properties under Delivery properties, o check if the right prefix is configured or not. Thanks,Deepika

Views

62

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1

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0