since ‎10-03-2017
‎22-05-2020
johnwwilcoxmba
Level 3
Adobe Campaign Standard - Add Mobile Phone to Search johnwwilcoxmba - Adobe Campaign Standard
Is there a way to add a search box for Mobile Phone Number under Profiles in ACS? The question is about the User Interface and not the API. Mobile Phone number is on the Profile (Recipient) table and not the profile extension table. Thanks, John
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Re: Campaign Workflow for profile import johnwwilcoxmba - Adobe Campaign Standard
You need to create a workflow to import email addresses and attach them to a Service or Audience. Your workflow will look something like this:
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Incoming SMS in Adobe Campaign Standard johnwwilcoxmba - Adobe Campaign Standard
Has anyone connected incoming SMS (InSMS) to the Profile activities? Or do you have to create a custom component so you can at least see it. Suggestions welcome.
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Re: Adobe I/O-ACS johnwwilcoxmba - Adobe Campaign Standard
if you are using organization in your deployment make sure you use api profileAndServicesExt
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Profile - Event List johnwwilcoxmba - Adobe Campaign Standard
Has anyone inserted an event under a Profiles event list? I would like to log SMS requests from the SMS Log.
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Re: Adding a Merge Profiles function johnwwilcoxmba - Adobe Campaign Standard
It is a very complicated process but here is a screenshot.
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Re: Adding a Merge Profiles function johnwwilcoxmba - Adobe Campaign Standard
I created a workflow in ACS that finds duplicate profiles and then move all the subscriptions to 1 of the profiles. We had 50,000 profiles with multiple duplicates. It took a couple of months, but we have consolidated all of the profiles. I will in the future find all profiles(duplicates) that aren't tied to a service and remove them from ACS.
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Re: Email Designer updates needed johnwwilcoxmba - Adobe Campaign Standard
I have found by adding a custom style section to the Delivery Template solves many of these issues. Here is the specifics:Insert the custom style right under the default style() using the html editor. h1,h2,h3,h4,h5,p,li,ul,em,tr,th,td,a{display:normal!important;font-weight:normal!important;color:rgb(102, 96, 98)!important;}p,li,ul,em,tr,th,td,a{font-size:16px!important;}h3,p,li,ul,em,tr,th,td,a{font-size:16px!important;color:rgb(102, 96, 98)!important;margin:0px 0 0px 0!important;}
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Re: How to update the byte(0,1) values in Profile schema? johnwwilcoxmba - Adobe Campaign Standard
I am not sure this will help or not but this is what I do when I load it via a workflow:
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Re: Reconcile profile + subscriptions johnwwilcoxmba - Adobe Campaign Standard
That makes sense but all I have is an email address and I want to reconcile the subscriptions.
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Reconcile profile + subscriptions johnwwilcoxmba - Adobe Campaign Standard
How do you reconcile a profile + subscriptions based on the "User ID" in a workflow? Anyone have an example? I have tried many times and I am not able to do that in a reconciliation. I do know how to it in a query.
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Re: Lack of Upgrade to 19.2 johnwwilcoxmba - Adobe Campaign Standard
Not helpful.  So are you running 19.2.3 in production?
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Lack of Upgrade to 19.2 johnwwilcoxmba - Adobe Campaign Standard
I am not understanding what is going on with the upgrade to 19.2. My stage environment was updated on Monday to 19.2 but now Workflows and Deliveries don't run at all in stage. Production is still on 19.1 which I am glad because it works but the release notes reflect that 19.2.3 is the current version and 19.2.4 is coming out next week.There seems to be a lack of communication on what is happening. Does anyone have any other information?Thanks John
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Re: Adding a Merge Profiles function johnwwilcoxmba - Adobe Campaign Standard
I met with Eric Perrin (ACS Product Manager @ Adobe) at this years Adobe Summit in the Customer Briefing center and he indicated that they were looking at bring the merging functionality from ACC to ACS. We really really need a solution to merge Profiles!
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Re: ACS - Organizational Units tree johnwwilcoxmba - Adobe Campaign Standard
We have the same issue as you are describing. Here is the workaround that isn't the greatest but it works. I create 2 users that point to the same email address using the "+" in the email address. When you use the + it ignores all the characters from the + sign to the @ sign. So here is an example:John@domain.comJohn+orgA@domain.comJohn+orgB@domain.comAll email address go to the same person without any additional set up on your email server. I usually will figure out which org the will sign into...
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Land Page AES Key johnwwilcoxmba - Adobe Campaign Standard
How do I generate an AES Key for a Landing Page? 
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Adobe Campaign Standard - Reporting on a Service johnwwilcoxmba - Adobe Campaign Standard
Has anyone produced a report for a service that show # of subscribers, # blacklisted, & # quarentined.​Thanks John
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ACS - BIMI johnwwilcoxmba - Adobe Campaign Standard
Has anyone implemented this on Adobe Campaign Standard?What is BIMI?BIMI stands for Brand Indicators for Message Identification. It is a mechanism that you can use to have your brand’s logo displayed alongside your authenticated messages. This logo image may appear in the place of user photo profile or initial letters that normally many email clients display next to your from address.More info @ https://www.brandindicators.org/faq/Thanks John
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Re: Control Group in ACS johnwwilcoxmba - Adobe Campaign Standard
We just create an Audience query the relevant profiles or test profiles and use that selecting or filtering.John
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Re: ACS - Schedule a report johnwwilcoxmba - Adobe Campaign Standard
Administration/Channels/Topology/Topology - Default TopologyReview the rules that have been configured.
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Re: ACS - Schedule a report johnwwilcoxmba - Adobe Campaign Standard
When I first was setting up reports I noticed it uses the Default Topology for sending. We have our Default Topology locked down and so it was not sending out reports to subscribers. Not sure if that your environment settings but I thought I would mention it.John
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Re: Creating a Notification Workflow johnwwilcoxmba - Adobe Campaign Standard
In your existing query step add additional data element. Click Add an Element and Enter the email address into the first field like this 'email@address.com' and then name it.Next create a reconciliation step. Under identification use your new additional data field element above for the source and @email address for the destination.Hope that helps, John
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Re: Test mail not send. johnwwilcoxmba - Adobe Campaign Standard
This may be the same issue we have been experiencing for months. You can have support reference TK171660. Does the log give you an IP error? If so, this maybe helpful. They have not found a way that I can fix it but there maybe a workflow that they can stop to fix the issue.John
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Re: ACS - Transactional message johnwwilcoxmba - Adobe Campaign Standard
I have had this issue in the past and it was because the targeting dimension wasn't Profile. It defaults to Real Time. It is on the first page when you hit the create button for the event. Unfortunately if it is wrong you will have to recreate it because it is not editable.John
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Re: Predictive Subject Line - Subject Line Training johnwwilcoxmba - Adobe Campaign Standard
Wow, that is a lot. Are you also getting an error message in your workflow like Vipul mentioned? I am also getting that message and I want to be assured that its not causing an issue."XML-110009 Unable to find the element 'runwf' of path '/' "
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Re: French character encoding issue in subject message center johnwwilcoxmba - Adobe Campaign Standard
We are using Adobe Campaign Standard and we are doing a normal send email and not a transactional email. We are not using the API. No we don't have to convert the subject to hexadecimal.
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Re: French character encoding issue in subject message center johnwwilcoxmba - Adobe Campaign Standard
We use French in the subject line without an issue. But we have run into cases that hidden values got passed in one of the spaces between words and it caused an error that would error out when doing a Test. You could test it by deleting all the spaces between words and then add them back. Here is our last French Subject Line for an email that went out last week: Comment pouvons-nous aider à implanter des mouvements partout?
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Re: Adobe Campaign Standard Search be changed to non-exact match and non case specific johnwwilcoxmba - Adobe Campaign Standard
FYI: We store all our email addresses in lower case as a work around.
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Predictive Subject Line - Subject Line Training johnwwilcoxmba - Adobe Campaign Standard
I have had the subject line training workflow running for about a year now. It has trained on 883 records and I am still seeing the message "The existing dataset is not enough to generate a model." I do get an error in the workflow every time it runs "XML-110009 Unable to find the element 'runwf' of path '/' (document with schema 'serverConf')". Has anyone got this to working with workflow training running over your emails, not bring in a model?John
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UI Languages johnwwilcoxmba - Adobe Campaign Standard
What languages are available in the ACS UI?
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