Is there a way to add a search box for Mobile Phone Number under
Profiles in ACS? The question is about the User Interface and not the
API. Mobile Phone number is on the Profile (Recipient) table and not the
profile extension table. Thanks, John
Has anyone connected incoming SMS (InSMS) to the Profile activities? Or
do you have to create a custom component so you can at least see it.
Suggestions welcome.
I created a workflow in ACS that finds duplicate profiles and then move
all the subscriptions to 1 of the profiles. We had 50,000 profiles with
multiple duplicates. It took a couple of months, but we have
consolidated all of the profiles. I will in the future find all
profiles(duplicates) that aren't tied to a service and remove them from
ACS.
I have found by adding a custom style section to the Delivery Template
solves many of these issues. Here is the specifics:Insert the custom
style right under the default style() using the html editor.
h1,h2,h3,h4,h5,p,li,ul,em,tr,th,td,a{display:normal!important;font-weight:normal!important;color:rgb(102,
96,
98)!important;}p,li,ul,em,tr,th,td,a{font-size:16px!important;}h3,p,li,ul,em,tr,th,td,a{font-size:16px!important;color:rgb(102,
96, 98)!important;margin:0px 0 0px 0!important;}
How do you reconcile a profile + subscriptions based on the "User ID" in
a workflow? Anyone have an example? I have tried many times and I am not
able to do that in a reconciliation. I do know how to it in a query.
I am not understanding what is going on with the upgrade to 19.2. My
stage environment was updated on Monday to 19.2 but now Workflows and
Deliveries don't run at all in stage. Production is still on 19.1 which
I am glad because it works but the release notes reflect that 19.2.3 is
the current version and 19.2.4 is coming out next week.There seems to be
a lack of communication on what is happening. Does anyone have any other
information?Thanks John
I met with Eric Perrin (ACS Product Manager @ Adobe) at this years Adobe
Summit in the Customer Briefing center and he indicated that they were
looking at bring the merging functionality from ACC to ACS. We really
really need a solution to merge Profiles!
We have the same issue as you are describing. Here is the workaround
that isn't the greatest but it works. I create 2 users that point to the
same email address using the "+" in the email address. When you use the
+ it ignores all the characters from the + sign to the @ sign. So here
is an example:John@domain.comJohn+orgA@domain.comJohn+orgB@domain.comAll
email address go to the same person without any additional set up on
your email server. I usually will figure out which org the will sign
into...
Has anyone implemented this on Adobe Campaign Standard?What is BIMI?BIMI
stands for Brand Indicators for Message Identification. It is a
mechanism that you can use to have your brand’s logo displayed alongside
your authenticated messages. This logo image may appear in the place of
user photo profile or initial letters that normally many email clients
display next to your from address.More info @
https://www.brandindicators.org/faq/Thanks John
When I first was setting up reports I noticed it uses the Default
Topology for sending. We have our Default Topology locked down and so it
was not sending out reports to subscribers. Not sure if that your
environment settings but I thought I would mention it.John
In your existing query step add additional data element. Click Add an
Element and Enter the email address into the first field like this
'email@address.com' and then name it.Next create a reconciliation step.
Under identification use your new additional data field element above
for the source and @email address for the destination.Hope that helps,
John
This may be the same issue we have been experiencing for months. You can
have support reference TK171660. Does the log give you an IP error? If
so, this maybe helpful. They have not found a way that I can fix it but
there maybe a workflow that they can stop to fix the issue.John
I have had this issue in the past and it was because the targeting
dimension wasn't Profile. It defaults to Real Time. It is on the first
page when you hit the create button for the event. Unfortunately if it
is wrong you will have to recreate it because it is not editable.John
Wow, that is a lot. Are you also getting an error message in your
workflow like Vipul mentioned? I am also getting that message and I want
to be assured that its not causing an issue."XML-110009 Unable to find
the element 'runwf' of path '/' "
We are using Adobe Campaign Standard and we are doing a normal send
email and not a transactional email. We are not using the API. No we
don't have to convert the subject to hexadecimal.
We use French in the subject line without an issue. But we have run into
cases that hidden values got passed in one of the spaces between words
and it caused an error that would error out when doing a Test. You could
test it by deleting all the spaces between words and then add them back.
Here is our last French Subject Line for an email that went out last
week: Comment pouvons-nous aider à implanter des mouvements partout?
I have had the subject line training workflow running for about a year
now. It has trained on 883 records and I am still seeing the message
"The existing dataset is not enough to generate a model." I do get an
error in the workflow every time it runs "XML-110009 Unable to find the
element 'runwf' of path '/' (document with schema 'serverConf')". Has
anyone got this to working with workflow training running over your
emails, not bring in a model?John
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