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  • 1/16/25
    Hi everybody,we sent an email on ACS, in which the CTA is a call to action for contact, so the button has a mailto: email address.However, ACS is not tracking the number of clicks we get on that button. This has already happened when our CTA was a phone number. Is there a way to force ACS to track t...

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  • 1/13/25
    Hi Team, We have an email address in quarantine from last 3 months.We wanted to remove the email from the quarantine list - but, at the same time, doesn't want the old emails to be sent to the quarantined email address.As per the documentation, it depends on the retry period and it is set to 5. But,...

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  • 1/12/25
    What is the maximum quantity i can send an email?

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  • 12/24/24
    Hello ACS Experts, I have a workflow that runs every 10 minutes. User fills some information on a landing page created outside ACS. Fills out fields like email address, name, language, country, postal code, product type, product name, product code and date of purchase. This information flows to ACS ...

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  • 12/18/24
    We’re thrilled to announce the finalists for the 2025 Adobe Experience Maker Awards. Join us in congratulating these bold visionaries. Meet the finalists.   And be sure to vote by January 10 for one of the three groundbreaking finalists in The Maverick, the only one of the Adobe Experience Maker Awa...

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  • 12/10/24
    Hi all,  We want to develop an automatic email that does the following: When we send an email, if you give to reply, you send it to not-reply@...I know that it can be set up so that you get an email back that tells you not to respond. Could someone please give me more clues? Kind regards, Celia  

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  • 12/4/24
    We have recently transitioned our SMS program out of ACS and believe we have all workflows turned off. However, in the subscription extract we are pulling down daily, I'm finding subscribe and unsubscribe records still populating. Looking for some guidiance on how else to find possible workflows tha...

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  • 12/4/24
    Hi, I have a selection of Address(addressStatus) with Status= Quarentine.   And I want to recover some information from Profiles(profile) (I have a custom Field in that resource call ‘Client-Code’).  So, I make a Workflow with two Query, and make an Intersection, BUT I don’t know which field I must ...

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  • 11/29/24
    Hello,I am following this tutorial, but come to the conclusion that even though the tutorial shows segmentation with timezone set to CET (UTC+01), it sends the communication at UTC, so one hour later than expected.The documentation shows that ToDateTime does *not* take timezones into account, for th...

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  • 11/25/24
    I dont know how to access the actual campaign site to start working. I am only seeing learning lessons, and community support, but not the actual program so i can start creating emails. If someone can help me out i would really appreciate it.

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