Correct full path for File(s) present on the Adobe Ca...

[AndrewKriz]

Hi,

I've taken a look at this support document, but it's not well written and has some wrong information.  Transfer File Activity - File(s) present on the ACS server 

Now I'm trying to an absolute answer, and I've seen this asked with not absolute answer.
Example. 

My instance URL is: sample.campaign.adobe.com.

My file is saved in the following folder hierarchy on the server: /incoming/campaign/filehere.csv  (/sftp/sample)

What is the 100% correct path needed to target that file for the above information in the Transfer File activity?

From the support page it has "sftp<yourinstancename>/ directory" and "user&lt;yourinstancename>/my_recipients.csv is correct." as examples.  But I've not been able to use any of those examples successfully.

[Craig_Thonis]

Hi Andrew,

Is there a particular error that occurs when you attempt the other paths?

[AndrewKriz]

No File found for path. So the correct path based on those known values in the first post, cannot be supplied or known?

[Sukrity_Wadhwa]

Hi @Craig_Thonis, Can you please help @AndrewKriz further? Thanks!

[AndrewKriz]

Is anyone else able to answer? I don't mind who.

[Sukrity_Wadhwa]

@AndrewKriz, Escalating among SMEs for better reach and response. Thanks!

[AndrewKriz]

Anyone else able to answer this question, other than @Craig_Thonis or @Sukrity_Wadhwa ?

[jaredho]

Chanced upon this post with the same issue I have faced as well, do we have a resolution yet? @AndrewKriz @Craig_Thonis 

[AndrewKriz]

@jaredho no resolution. I submitted a support ticket back in June 30, and it's still outstanding. Support wasn't able to get me an answer, and it seems no-one internally from Adobe knows how it is meant to work.