since ‎24-09-2020
AndrewKriz
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Re: Reporting based on recipient Mail Client
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AndrewKriz

AndrewKriz
- Adobe Campaign Standard
I'm not sure you're understanding the question, or I'm missing something. Email Rendering is done at the test phase of an email, and isn't needed for an actual campaign send. So it doesn't know the recipients. So how does that help in a report to identify actually received emails to our customers and identifying email client data at the customers end?

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Re: Reporting based on recipient Mail Client
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AndrewKriz

AndrewKriz
- Adobe Campaign Standard
Where do I find the Technical Data tab for a Campaign send?

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Re: Reporting based on recipient Mail Client
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AndrewKriz

AndrewKriz
- Adobe Campaign Standard
I'll have to look into this, but it's strange that other email platforms can have this OOB feature (that I assume is quite important), but ACS doesn't.

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Re: Reporting based on recipient Mail Client
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AndrewKriz

AndrewKriz
- Adobe Campaign Standard
I think you've misunderstood the question, I'm after client data from actual Campaign Sends. Not testing data.

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Reporting based on recipient Mail Client
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AndrewKriz

AndrewKriz
- Adobe Campaign Standard
Hi, I'm unable to find a report based on the recipients Mail Client. With the rendering of, real-world, emails vastly different in Outlook 2013, 2016 & 365. I'm trying to get a breakdown of our customers, so as to focus on the larger groups when we have rendering issues. I can find, Platform, Device and Browser. But no client data. Thanks,

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We're looking to integrate our existing D365 with ACS. L...
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AndrewKriz

AndrewKriz
- Adobe Campaign Standard
We're looking to integrate our existing D365 with ACS. Looking at the cross-channel communications, will this allow D365 activities to be passed to ACS for automated campaign/workflow or transactional message triggers? So key events within D365 used to automate/trigger or allow for trigger points within ACS programs?

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