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Join us for our next Adobe Campaign Community Q&A Coffee Break, on Thursday, February 9th @ 9.30 am IST & 9 am PT

Correct full path for File(s) present on the Adobe Campaign server storage space? for Transfer File activity.


Level 2


I've taken a look at this support document, but it's not well written and has some wrong information.  Transfer File Activity - File(s) present on the ACS server 


Now I'm trying to an absolute answer, and I've seen this asked with not absolute answer.

My instance URL is:

My file is saved in the following folder hierarchy on the server: /incoming/campaign/filehere.csv  (/sftp/sample)

What is the 100% correct path needed to target that file for the above information in the Transfer File activity?


From the support page it has "sftp<yourinstancename>/ directory" and "user&lt;yourinstancename>/my_recipients.csv is correct." as examples.  But I've not been able to use any of those examples successfully.


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0 Replies


Employee Advisor

Hi Andrew,


Is there a particular error that occurs when you attempt the other paths?


Level 2
No File found for path. So the correct path based on those known values in the first post, cannot be supplied or known?


Level 2

Chanced upon this post with the same issue I have faced as well, do we have a resolution yet? @AndrewKriz @Craig_Thonis 


Level 2
@jaredho no resolution. I submitted a support ticket back in June 30, and it's still outstanding. Support wasn't able to get me an answer, and it seems no-one internally from Adobe knows how it is meant to work.