Expand my Community achievements bar.

Submissions are now open for the 2026 Adobe Experience Maker Awards
SOLVED

Automatic No Reply email

Avatar

Community Advisor

Hi all, 

 

We want to develop an automatic email that does the following:

 

When we send an email, if you give to reply, you send it to not-reply@...I know that it can be set up so that you get an email back that tells you not to respond.

 

Could someone please give me more clues?

 

Kind regards, 

Celia

 

 

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

@ccg1706 "Reply-To Address" is part of the brand configuration. Adobe recommends having a valid email address to monitor any replies that you're receiving from the customers although you may use not-reply@, donotreply@ etc.

https://experienceleague.adobe.com/en/docs/campaign-standard/using/administrating/application-settin...

https://experienceleague.adobe.com/en/docs/deliverability-learn/deliverability-best-practice-guide/a...

Thanks, Sathees

View solution in original post

2 Replies

Avatar

Correct answer by
Community Advisor

@ccg1706 "Reply-To Address" is part of the brand configuration. Adobe recommends having a valid email address to monitor any replies that you're receiving from the customers although you may use not-reply@, donotreply@ etc.

https://experienceleague.adobe.com/en/docs/campaign-standard/using/administrating/application-settin...

https://experienceleague.adobe.com/en/docs/deliverability-learn/deliverability-best-practice-guide/a...

Thanks, Sathees

Avatar

Community Advisor

Thanks, @SatheeskannaK 

 

We made use of the brand configuration.

 

Regards, 

Celia