Does anyone happen to know why an Adobe Campaign instance integrated with a Twitter application is unable to pull in complete follower information? Regardless of privacy settings, Adobe Campaign pulls in blank subscription data.
A few new builds went out since 8720 with some fixes regarding the Social module. Release notes mention mainly Facebook channel but I assume that it could have fixed some errors regarding Twitter.
I would recommend upgrading your server to a more recent version and to contact Campaign's support team if this problem persists.
Hope this helps,
Was not able to resolve it. I am on V6.1.1 Build 8720, utilizing an Adobe provisioned sandbox. However, I have experienced this elsewhere.
Do you have any update on your issue?
Did you manage to resolve it?
I'm not facing such an issue.
Which build are you on?