Adobe Campaign + Twitter Integration

Avatar

Avatar

cavallo714

Avatar

cavallo714

cavallo714

09-02-2017

Does anyone happen to know why an Adobe Campaign instance integrated with a Twitter application is unable to pull in complete follower information? Regardless of privacy settings, Adobe Campaign pulls in blank subscription data.

See screenshot. 

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar

florentlb

Avatar

florentlb

florentlb

09-03-2017

Hello Lee,

A few new builds went out since 8720 with some fixes regarding the Social module. Release notes mention mainly Facebook channel but I assume that it could have fixed some errors regarding Twitter.

I would recommend upgrading your server to a more recent version and to contact Campaign's support team if this problem persists.

Hope this helps,

Florent.

Answers (3)

Answers (3)

Avatar

Avatar

cavallo714

Avatar

cavallo714

cavallo714

08-03-2017

Was not able to resolve it. I am on V6.1.1 Build 8720, utilizing an Adobe provisioned sandbox. However, I have experienced this elsewhere. 

Avatar

Avatar

florentlb

Avatar

florentlb

florentlb

23-02-2017

Hello Lee,

Do you have any update on your issue?

Did you manage to resolve it?

Thanks,

Florent.

Avatar

Avatar

Vapsy

Employee

Avatar

Vapsy

Employee

Vapsy
Employee

09-02-2017

Hi Lee,

I'm not facing such an issue.

Which build are you on?

Regards,

Vipul