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SOLVED

User Email Help!

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Former Community Member

Hey everyone,

I need to know what capabilities are within the Adobe Campaign platform to allow a user to render test emails effectively and preview them in different email clients.

I'm not sure if there is anything that does this out of the box or if something else needs to be plugged in.

Thank you!

1 Accepted Solution

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Correct answer by
Level 10

Hello SunouCloud,

Please check your Adobe Campaign contract, if your company has bought the Inbox Rendering module.
And check in your Adobe Campaign client tool, Welcome>Monitoring page, in the Installed packages sections link, if the package Inbox Rendering appears.

If this is the case, you can use Inbox Rendering at the same place than doing Proofing of your delivery.
See documentation for detail.
If not, please contact support, perhaps the Inbox Rendering list or the Inbox Rendering Adobe site is not correctly set in your instance.

Regards
J-Serge

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2 Replies

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Correct answer by
Level 10

Hello SunouCloud,

Please check your Adobe Campaign contract, if your company has bought the Inbox Rendering module.
And check in your Adobe Campaign client tool, Welcome>Monitoring page, in the Installed packages sections link, if the package Inbox Rendering appears.

If this is the case, you can use Inbox Rendering at the same place than doing Proofing of your delivery.
See documentation for detail.
If not, please contact support, perhaps the Inbox Rendering list or the Inbox Rendering Adobe site is not correctly set in your instance.

Regards
J-Serge

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Level 3

you are the best J-Serge!