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SOLVED

Adobe Campaign Standard - Delivery Priority

im_91
Level 1
Level 1

Hi there, 

 

How do I set a delivery priority in ACS?

 

I mean, I have to set a pressure rule that prevents subscribers from receiving more than 1 email per day. But in add to this I have to set a delivery priority: if i have scheduled one NL and one PROMO during the same day, the NL has the priority and the PROMO has not to be sent.

 

I know that ACC has this feature, can someone help me with ACS?

 

Many thanks

 

@ramon_bisswanger  @DavidKangni  @SatheeskannaK  @ananya_kuthiala 

1 Accepted Solution
DavidKangni
Correct answer by
Community Advisor
Community Advisor

Hi,

 

You can use fatigue typology rules to refine threshold on profiles and deliveries. All deliveries using this typology rule will execute the rule, but you decide, among the past and scheduled deliveries, which ones you want to count. For example, if your restriction is 'Label starts with Newsletter', the rule will be executed even if the delivery label starts with 'Promo'. It will count, over the selected sliding period, the number of deliveries whose label starts with 'Newsletter'.

 

Thanks, David

View solution in original post

3 Replies
DavidKangni
Correct answer by
Community Advisor
Community Advisor

Hi,

 

You can use fatigue typology rules to refine threshold on profiles and deliveries. All deliveries using this typology rule will execute the rule, but you decide, among the past and scheduled deliveries, which ones you want to count. For example, if your restriction is 'Label starts with Newsletter', the rule will be executed even if the delivery label starts with 'Promo'. It will count, over the selected sliding period, the number of deliveries whose label starts with 'Newsletter'.

 

Thanks, David

View solution in original post

im_91
Level 1
Level 1

Hi @DavidKangni,

 

thank you for your reply.

 

The point is that I don't know how can I use fatigue rules to define a "category priority". I mean, imagine that for me the NL (delivery label "NL-...") has an highest priority than the PROMO (delivery label "PROMO-..."). I have to be sure that if I have both a NL and a PROMO scheduled during the same day/period, ACS will send only the NL because the priority is higher.

 

Many thanks

DavidKangni
Community Advisor
Community Advisor
Hi, If you're talking about the delivery priority as in ACC with level priority (normal, high or low), i don't think this option exists in ACS, I checked on my instances and was not able to find it. Thanks, David