REQUIREMENTS TO PARTICIPATE
Scott has over 10 years of experience in both campaign management with a concentrated focus on technical integrations and architecture. Scott has held roles as a Campaign Architect, Multi-Solution Architect, and most recently as an Enterprise Architect focused on Adobe Experience Platform. Scott uses his expertise and passion for problem solving to make recommendations for optimization, technical solutioning, and emphasizes adherence to best practices.
Eric Knee is a Principal Solution Architect at Adobe with a core focus on the Adobe Experience Platform. He brings deep expertise in how the Experience Platform is architected and implemented from his involvement in leading many of the early beta’s and POC’s dating back to early 2018. His passion is working with customers to understand and solution their most complex problems. He brings 13+ years’ worth of hands-on experience from IT and marketing where he architected, implemented and ran and operated CRM, analytics, and personalization systems as both a consultant and practitioner.
David Loyd is a Principal Enterprise Architect who has a deep background in helping marketing technology teams integrate with Adobe solutions. David has spent time as an Adobe customer himself as a Director Marketing Operations among other roles. David brings a fresh and unique perspective to the table that helps advance marketing technology to prove customer value.
Pete has more than 10 years of experience in digital marketing, mostly in campaign management focusing on implementations as well as run and operate. Pete has held roles as a Campaign Technical Architect, Campaign Technical Account Manager, and most recently Enterprise Architect focusing on Adobe Experience Platform. Pete utilizes his technical expertise and problem solving skills to make recommendations for customer success, by focusing on best practices.
Topics help categorize Community content and increase your ability to discover relevant content.
Welcome to the coffee break. We're looking forward to answering your questions today!
Scott, Pete, Eric, David
Integration patterns have been updated recently in our Digital Experience Platform Blueprints which have been recently updated with guardrails. You can find the documentation here: https://experienceleague.adobe.com/docs/blueprints-learn/architecture/overview.html?lang=en
We are using campaign classic for push notifications in the mobile apps, for that we have adobe mobile SDK implemented. Now we wanted to upgrade it to latest SDK versions from AEP as mentioned here https://github.com/Adobe-Marketing-Cloud/aep-sdks-documentation/tree/master/using-mobile-extensions
But unfortunately there is no library as "AEPCampaignClassic" it only offers for Campaign Standard https://aep-sdks.gitbook.io/docs/using-mobile-extensions/adobe-campaignclassic , does anyone have an Idea how to configure campaign classic in the apps with AEP SDK? Or is Adobe planning to deprecate Campaign Classic?
This is a great question! Below are some links that should help folks looking to move to the new AEP Mobile SDK for ACv7. The configuration for ACv7 is different if you are coming from using the Campaign SDK so please be sure to review Android/iOS code that you need to add and to your app.
Hope you are keeping well...
This post is requesting some guidance on the issue that we are facing while trying to Integrate Adobe Journey Orchestration with Adobe Campaign Standard.
We have successfully performed below actions.
1. Ensured both JO and ACS are in the Same Org
2. Ensured the Transactional Events and Transactional Message templates are published in ACS
3. Created and Event in JO for listening to the Login by a customer
4. Created an action in JO to integrate the ACS instance endpoint as part of the OOTB Action.
While trying to configure the journey with an Email action in JO, we encounter an error "An error occurred while retrieving the templates. Reach your administrator to check if you have access to ACS."
Because of the above error we are unable to select any of the message templates created in ACS. Can you please guide us on whether there are any configuration steps missed as part of the above setup.
Thanks & Regards
Can you please check if the ACS host is in “.campaign.adobe.com”, “.campaign-sandbox.adobe.com”, “.campaign-demo.adobe.com”, “.ats.adobe.com” or “.adls.adobe.com”?
Also, can you include a screenshot of the configuration of the action? The configuration steps are mentioned in the following documentation: https://experienceleague.adobe.com/docs/journeys/using/action-journeys/working-with-adobe-campaign.h...
"I have a requirement on journey below:
1. Import Invoice Header Level Data into ACS including (Invoice ID, Amount, Discount, Coupon Discount etc)
2. Setup a ACS workflow to query profile which meet the requirement based on invoice data, e.g. Query Profile who total spending > $1200 in past 30 days.
3. Workflow will trigger daily to find out the profile who fulfill the requirement and save as audience list.
I would like to know the feasbility on ACS's performance this kind of journey which the total invoice volume is around 30-40 million. Can the ACS workflow work fine on this volume?"
Thank you for the question. It is not a best practice to load transactional (e.g. invoice-level) data into ACS. Our recommendation would be to aggregate the invoice data outside of ACS and then import it, linked to the appropriate profile. Once loaded, ACS can be used to create the desired lists for audience selection, segmentation, and/or personalization.