msnavin

Journey Orchestration | ACS Message Template Issue - Journey Orchestration 20-04-2022

Hi Team Hope you are keeping well...This post is requesting some guidance on the issue that we are facing while trying to Integrate Adobe Journey Orchestration with Adobe Campaign Standard.We have successfully performed below actions.1. Ensured both JO and ACS are in the Same Org2. Ensured the Transactional Events and Transactional Message templates are published in ACS3. Created and Event in JO for listening to the Login by a customer4. Created an action in JO to integrate the ACS instance endp...

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Storing Images as Blob in Adobe Campaign Classic - Adobe Campaign 19-10-2021

Hi Team, Hope you are doing well.... We have a requirement to store the images placed in the SFTP location as a Blob object. The instance that we are using is an Adobe hosted environment. Below is the scenario1. The creative/business team places the images in Adobe hosted SFTP in specific folder location2. The ask is to read the images using Javascript (need your guidance to see if this is feasible)3. Store the read image as Blob in the Campaign schema ((need your guidance to see if this is feas...

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Re: Error while Data Loading (File) - Adobe Campaign 07-09-2021

Hi @Aks333 I see that you are trying to read the directory as shared in the code and the data loading file is unable to pick the file from the location as it is unable to reach until the file rather the location gets pointed only until the directory.Were you able to sort this issue and if not try to give the path followed by the filename to see if you are able to read the file now.

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Re: Adobe Campaign Classic | Error in connectivity - Adobe Campaign 07-09-2021

Hi @Milan_Vucetic Thank you for the updates. Yes the restart was performed.We were able to sort the issue by setting up the environment variables in our system. This was more from the local system wherein the WPP_SS_ALLOW_INSECURE was set to 1 and this helped us sort the connectivity error from our RDP Systems. Thanks & RegardsNavin M. S.

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Re: Error while Data Loading (File) - Adobe Campaign 03-09-2021

Hi @Aks333 Can you please let us know what type of pre processing are you planning to perform. Is it to do with unzip or decrypt related processing. In case if this is decryption, do you already have the equivalent key added to the control panel. Can you help share the preprocessing code that you were trying for which you were getting this error. Thanks & RegardsNavin M. S.

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Re: Adobe Campaign Classic | Error in connectivity - Adobe Campaign 03-09-2021

Hi @Marcel_Szimonisz Yes we are connecting to https. We have recently validated the certificate and it appears to be fine.

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Re: ACC SMTP- List unsubscribe - Adobe Campaign 03-09-2021

Hi @Manoj_Kumar_ As suggested, we did the test on the PROD and we are now able to see the Unsubscribe option appearing on the emails.It appears to be reputation issue in the lower environments. Thank you very much for your kind support. Thanks & RegardsNavin M. S.

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Adobe Campaign Classic | Error in connectivity - Adobe Campaign 03-09-2021

Hi Team We have recently upgraded to the build 9330 and trying to access the upgraded instance using a newly setup VM. While trying to connect we are encountering below error in connectivity. Can you please help shed some light on the possible cause of this error and the checks that we can perform. Thanks & RegardsNavin M. S.

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Re: ACC Message Center | Error in Processing real time events - Adobe Campaign 02-09-2021

Hi @Marcel_Szimonisz Thank you for your quick revert. We were able to sort the issue a while back.As you rightly said, the error in the workflow was not letting the value to be defined to this.dicInteractionDeliveries[nextEventRes.delivery.@id] variable. We did below steps that helped us sort the issue. 1. Stopped the workflow - Process real time events2. unpublished the transactional message template3. cleansed the events that were not getting processed due to the issue in the workflow4. republ...

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ACC Message Center | Error in Processing real time events - Adobe Campaign 01-09-2021

Hi Team We are working on Testing the the Message Center Implementation. During the execution of the OOTB Workflow "Processing real time events" we are encountering below error which is halting the processing of events. 09/01/2021 1:17:05 PM jsx JST-310000 Error while compiling script 'nms:messageCenter.js' line 541: this.dicInteractionDeliveries[nextEventRes.delivery.@id] is undefined. Also we are able to see the events successfully received in the logs but there are no corresponding deliveries...

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