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SOLVED

Target Mapping Access Issue

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Level 2

Hi All,

I have created an operator group with below-named rights, but when I created an operator with this group and tried to send a delivery. When I am trying to select the targeting mapping I am getting the below error, can you please suggest what other access is required to select the target mapping. Can someone please help.

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1 Accepted Solution

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Correct answer by
Level 2

I found the issue, there were some invalid entries in the Target Mapping folder which were causing the issue, I removed the invalid target mapping which resolved the issue. I can access the target mapping now.

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6 Replies

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Employee Advisor

Target mappings are at following location:

System => Administration => Campaign Management => Target Mappings

The access to this folder is restricted, so you may have to give your group some permissions on this folder to get the listing done.

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Level 8

Hello,

Add the Delivery operator group and try it again.

Click here for more details: Access Rights Matrix

Regards,

Venu

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Level 2

Tried the same, but still getting the error.

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Level 8

It will work post addition of the DELIVERY OPERATOR security group. I tried in my instance and it is working fine.

Delivery operator is available under Operator groups (in Administration Folder).

Regards,

venu

Avatar

Correct answer by
Level 2

I found the issue, there were some invalid entries in the Target Mapping folder which were causing the issue, I removed the invalid target mapping which resolved the issue. I can access the target mapping now.